If anybody happens to have a SolarEdge inverter (I have an HDWave SE6000) and wouldn’t mind confirming the Zigbee settings to talk to Tesla’s “gateway,” I’d greatly appreciate it.
You can get into the configuration by pressing and holding the OK button for a few seconds, then enter password 12312312 by pressing the equivalent of up, down, ok, up, down, ok, up, down to get into the system.
Then navigate to Communication > Zigbee Conf and report back:
Device Type:
Protocol:
Device ID:
PAN ID:
Scan Channel:
Profile:
The very kind, but obtuse technical folks have been trying to get our gateway to talk to the inverter for months. The installers didn’t have a gateway with them and I didn’t really care since I have Powerwalls and am monitoring the system fine from there, but Tesla Energy wants to see the data from the inverter, which is fine with me.
My Tesla Energy gateway (little black box) has always said “No Signal” (no Zigbee connection to the SolarEdge inverter.) I’ve tried putting it within 12” and it still says No Signal and the inverter has never reported successfully connecting to the gateway.
I’m fairly sure my inverter has misconfigured Zigbee settings, but Tesla can’t seem to tell me what’s SUPPOSED to be there. The latest guy I spoke to today said “We can access the inverter through the Powerwall gateway...” which I am 99% sure is BS. I think he’s confused about the electrical production “data” that the Powerwall gateway is collecting and somehow thinks that would allow Tesla to “tunnel” into the settings of the inverter.
While it’s totally possible something is just wrong with my Tesla Energy gateway, it’s a pointless effort for troubleshooting when we don’t even know what the correct inverter Zigbee settings should be in the first place.
Many thanks to anybody who has the time and inclination!
You can get into the configuration by pressing and holding the OK button for a few seconds, then enter password 12312312 by pressing the equivalent of up, down, ok, up, down, ok, up, down to get into the system.
Then navigate to Communication > Zigbee Conf and report back:
Device Type:
Protocol:
Device ID:
PAN ID:
Scan Channel:
Profile:
The very kind, but obtuse technical folks have been trying to get our gateway to talk to the inverter for months. The installers didn’t have a gateway with them and I didn’t really care since I have Powerwalls and am monitoring the system fine from there, but Tesla Energy wants to see the data from the inverter, which is fine with me.
My Tesla Energy gateway (little black box) has always said “No Signal” (no Zigbee connection to the SolarEdge inverter.) I’ve tried putting it within 12” and it still says No Signal and the inverter has never reported successfully connecting to the gateway.
I’m fairly sure my inverter has misconfigured Zigbee settings, but Tesla can’t seem to tell me what’s SUPPOSED to be there. The latest guy I spoke to today said “We can access the inverter through the Powerwall gateway...” which I am 99% sure is BS. I think he’s confused about the electrical production “data” that the Powerwall gateway is collecting and somehow thinks that would allow Tesla to “tunnel” into the settings of the inverter.
While it’s totally possible something is just wrong with my Tesla Energy gateway, it’s a pointless effort for troubleshooting when we don’t even know what the correct inverter Zigbee settings should be in the first place.
Many thanks to anybody who has the time and inclination!