Good morning All.
Has anyone been successful in any data requests and or performance reports from BP Pulse?
The closest Rapid charger to me is a BP Pulse (upto 50kW) this unit seems to top out at about 35kW, located at the WightLink ferry terminal.
This is also the only BP Pulse rapid charger on the Island, yes there are other rapid chargers on the island such as Shell Recharge, Mer, InstaVolt & Genie Point.
All again are upto 50kW, nothing faster that I am aware of down here.
As the BP Pulse charger is local to me and I know all to well how temperamental it can be, I thought I would contact BP Pulse and ask for detailed information on this charger.
My email to BP Pulse ([email protected])
BP Pulses Response.
Well at least they bothered responding to my email and questions, but out right refused to answer any of them due to data and security reasons.
Maybe they are just too embarrassed to say how problematic this charger really is.
What's your thoughts?
Best Regards.
Has anyone been successful in any data requests and or performance reports from BP Pulse?
The closest Rapid charger to me is a BP Pulse (upto 50kW) this unit seems to top out at about 35kW, located at the WightLink ferry terminal.
This is also the only BP Pulse rapid charger on the Island, yes there are other rapid chargers on the island such as Shell Recharge, Mer, InstaVolt & Genie Point.
All again are upto 50kW, nothing faster that I am aware of down here.
As the BP Pulse charger is local to me and I know all to well how temperamental it can be, I thought I would contact BP Pulse and ask for detailed information on this charger.
My email to BP Pulse ([email protected])
Dear BP Pulse Team,
I hope this email finds you well. I am a user of the BP Pulse public EV charging network. I have been utilizing Chargepoint ID 24277 for my electric vehicle charging needs.
I am writing to kindly request performance reports for the specified Chargepoint ID. Specifically, I am interested in receiving reliability reports that detail the performance and uptime of the charging station. Understanding the reliability metrics will be valuable for my planning and usage of the charging infrastructure.
If possible, please provide data on uptime, maintenance history, and any relevant performance indicators for Chargepoint ID 24277. Additionally, if there are any upcoming maintenance schedules or improvements planned for this charging point, I would appreciate being informed.
I understand the importance of reliable charging infrastructure, and I believe that access to this information will contribute to a better overall experience for EV users. Your assistance in providing these performance reports is highly appreciated.
If there are any forms or specific procedures I need to follow to request this information formally, please let me know, and I will promptly fulfill any requirements.
Thank you for your attention to this matter. I look forward to your positive response.
Best regards,
BP Pulses Response.
Good morning,
Thank you for contacting Bp pulse customer care.
In regards to the unit 24277 at the location of Ryde, PO33 4EU we would be unable to share this information for data and security reasons this would only be shared for the owners of this unit.
Sorry for the inconvenience this has caused you.
Kind regards,
Well at least they bothered responding to my email and questions, but out right refused to answer any of them due to data and security reasons.
Maybe they are just too embarrassed to say how problematic this charger really is.
What's your thoughts?
Best Regards.