All of you pathetic Tesla sickos finally convinced me that I HAD TO PURCHASE the Acceleration Boost. I was counting on a 48 hour trial period, although I was fully aware that the 48hour trial is from the time of purchase.
HAHA! It's now almost 24 hours since I purchased the upgrade, and it STILL hasn't been downloaded. It looks like I will only have 24 hours to try it out.
I just spent 45 minutes in a "live chat" with a kind Tesla rep, and he said that, unfortunately, mgmt made it clear to him, and me: THE 48 HOUR TRIAL IS FROM THE TIME OF PURCHASE, NOT FROM THE TIME OF DOWNLOAD, no exceptions, even if they DON'T get the download to me.
So, just venting. I have a case number for the live chat if I choose to follow up with a formal complaint, and the Tesla rep. said he would submit my complaint, as well, to Tesla mgmt.
HAHA! It's now almost 24 hours since I purchased the upgrade, and it STILL hasn't been downloaded. It looks like I will only have 24 hours to try it out.
I just spent 45 minutes in a "live chat" with a kind Tesla rep, and he said that, unfortunately, mgmt made it clear to him, and me: THE 48 HOUR TRIAL IS FROM THE TIME OF PURCHASE, NOT FROM THE TIME OF DOWNLOAD, no exceptions, even if they DON'T get the download to me.
So, just venting. I have a case number for the live chat if I choose to follow up with a formal complaint, and the Tesla rep. said he would submit my complaint, as well, to Tesla mgmt.