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I just put my new model Y into Glasgow Tesla service centre as it had a chip on the paintwork and a scuff on the PPF when I picked it up a month ago. I was a little shocked if honest. The loaner vehicle was a Model X, 4 and a half years old and was really showing it! Very dated, creaky and...

I didn’t have to walk all the way back to be fair. Even if I did, it wasn’t too far but there are plenty of Tesla people in hi-vis helping people - I just had to wait a few mins and then jumped on one! Couldn’t have been more helpful!

I am Lex and whilst they are helpful, they aren’t proactive and let you just deal with Tesla direct. My advice, as I did, was pester Tesla for a cancellation and push push push. They will then update Lex - if you wait for Lex you’ll be waiting until a factory car is allocated and you will miss...

I’m a bit late (enjoying post pick up too much) but thought handy passing on for future handovers. Thursday was so easy, although would have been nice to sit down in a queue for 30 mins after stomping through Southampton for 40 mins to get there! They verified who I was, signed the iPad and...

Second time lucky - found another but in Southampton! Roll on Thursday!

So all is not as good as it seems from yesterday. Called Tesla as I hadn’t heard from them as promised by lunchtime. Appears that the man who told me I had been allocated the vehicle and confirmed my handover, didn’t actually allocate it to me and it has now potentially gone to someone else! My...

No it was a man and then a different chap (from Manchester) called me back and both were really helpful. Confirming tomorrow but all looking good for a pickup Thursday evening!

01628 450660 and option 2. I guess it all depends on how helpful and nice the person is their end but always worth a shout as they were saying they are getting cancellations all the time and they must have all vehicles handed over by end of Thursday.

Some potential surprising news for a Sunday! I have to say Tesla customer service is amazing and so helpful. I called them as I have to sell my car in 2 weeks (when my EDD was) and I said that I was totally flexible in collection locations. Turns out just as I called, a same spec MY was...

Does anyone thing that, apart from the colour/spec MY you ordered, the location in the country also has an impact on dates? All these posts seem to be “south”; what hope do I have being in Glasgow!

What is your delivery date from Tesla? I went for Blue paint, black interior, MYLR so not sure if the colour will delay things based on the comments here. Did you also have problems getting the updates via Tesla website?

Ordered mine through Lex and got a text from Tesla confirming order received (and order number) 24 March 22. Lex say EDD 10 Jul but that isn’t going to happen as haven’t got VIN. Tried getting update on Tesla update order site (order is under my email) and used the order number and isn’t...