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Hi I’m on octopus intelligent and am paying 31p and 7.5p off peak. The peak rate is high especially when octopus have said the tariffs will come down further in a couple of months. Having aidbthat is impossible to renegotiate? If I were a new customer I don’t think they would charge 31p

Anyone had this problem today? I can’t access the car via the app the symbol keeps spinning which means I Octopus can’t connect to the car to allocate slots

Hi, My model 3 is coming up for renewal and I have some interesting quotes. I currently pay £440 all in net for 3 years. I’ve been offered a 1 year extension for £420 A new model 3 (facelift) is quoted at £570 a month. A new model Y is quoted at £520 a month. There’s prices don’t make much...

Hi My intelligent was playing up so I thought I would disconnect bus the app and re install. Unfortunately it won’t connect any ideas on what I should do is there a tutorial son his to do it ?

Hi, Since the latest software updates I can’t charge the car. I use the mobile charger and it’s saying it doesn’t rwcognise it. I’m going to the local supermarket to see if it charges. Anyone else had issues?

Hi, I’m my IO I get an iPhone notification that a charging plan is available with the times but when I go to the app there’s nothing there. I’m pretty sure the app is controlling the charge as I stop it in the Tesla app and after a few minutes it’s started charging . Any idea why suddenly the...

Quick question I’m on intelligent and pay 31p peak with the new price cap coming into effect in 2 weeks will Octopus be reducing this rate ?

Quick question I’m on intelligent paying 31p peak and 7.5p off peak. When the reduction in the cap from 1st October will Octopus reduce this peak rate a little or keep it as is

Hi, My vegan leather seats are covered in sunblock stains which have been there for years. What’s the safest way to get rid of them? I tried baby wipes but it won’t come out. I have rubbing alcohol by my son says not to use it as it will ruin the seats. Any advice?

Hi my Intelligent Octopus expires at the end of July what are people being offered as a renewal deal. I’m currently paying 35p peak and 7.5p off peak

Can you sign up gas only tracker and keep electricity on IO?

Hi I’m on octopus io for electricity and am happy. My gas is with EDF and I’m think of changing this over as well, the gas has a new smart meter fitted. People have mentioned a gas wholesale price tracker tariff is anyone on it as I can find it in their website

When I charge the car because I’m using a granny charger I normally gets loads of hours at the cheaper rate. On one particular day when the car was practically empty after a long drive the was charging for over 24 hours on the granny charger as I lowered it to 5a so only getting 1 kw an a hour...

Hi, I have Octopus IO and I use the granny charger and get loads of cheap electricity throughout the day. I’m thinking of installing an Air Con system in the house 4 units in total. I’m assuming when the car is charging I’ll get electricity at 7.5p When octopus find out will I get in...

I’ve got intelligent but recently the car stops charging after a while. Yesterday the doc was 20% so I charged it overnight this morning it was at 25% both devices are set to 90% Any ideas because it’s happening all the time

Hi just scraped my model 3. The rear bumper hasn’t been dented or cracked just the paint and come off. Any idea how much it would cost to repair? Would chips away be able to repair it?

Hi My lease for the model 3 expires in November and I’m looking to get the same model. Any idea of when we are likely to see the facelift in the uk? Does anyone know if there will be any major changes or just small tweaks. Depending on when it comes out not sure if I should place the order...

Hi Just as an fyi model y is £410 a month and model 3 is £472 a month 3 year term 5,000 a year all inclusive base model. Don’t understand why the y is so much cheaper been like this for months but at a higher proportionate price

Hi My wife has forgotten her phone but the car is at her workplace. Is it possible I can start the car remotely via the app so she can drive the car back? Will the car automatically shut off if she comes to a standstill?

Hi, I’m going on holiday for 2 weeks and I am going to leave the car in the driveway with 100% battery. Any tips on how best to use sentry mode as an additional form of security for the house. Eg reverse park the car, park the car dead centre on the drive? Would 100% be ok for 2 weeks, I...

Hi, On our salary sacrifice website it’s showing as £475 for a model y and £525 for a model 3. I would have thought the model y would be more expensive but it’s cheaper. The y doesn’t look as sporty but would you choose? Pay £50 extra a month for a model 3?

Does anyone know if you can put the defogger on a lower setting? When I press the defogger icon the speed goes it 6 out of 10. If I lower the speed the defogger turns itself off. Thanks

Thanks but this is not what I’m use to. Is there anyway to have a gentle can in but have it coming from the windscreen?

Hi I use to be able to have the windscreen defogging set to power number one so it gently keeps the windscreen clear. For some reason I can’t do this anymore. If I use the defogger the power goes to 6 and if I go lower it automatically deactivated defogging the from window. Any way to...

Please see the above screenshot. Because I’m using a granny charger 2.3kw it take a long time to charge. I’ve also got as AC unit running at home with Octopus withdraw the tariff for me? I’m not taking the mickey nor do I want to take advantage but I can see it from their point of view, it...

I’m using a 3 pin plug. Is there any way of confirming that I’m paying 7.5p. Sounds too good to be true

I think I’ve don’t this right. Please could you take a looks at the screenshot, does it mean I’m getting 7.5p a kw until 9am? That can’t be right can it?

Does anyone know how to rest the car when moving to iO? I’ve been told by a octopus that I mined to test but they didn’t explain how to do it

Hi I got an email from octopus saying I need to now add my car to devices on the octopus app. Does anyone know where it is as it’s not on my app and I can’t get hold of anyone at Octopus Thanks

Mmmm The went in for a service and they said it is a bug and have logged it. Hopefully it will be rectified in a future release but they can’t guarantee it

Hi, Since the new software update I’ve notice I can only change radio stations using the touchscreen screen. Previously I could use the scroll wheel on the steering wheel to change to the next radio station. The message I get now is I need premium connectivity to change preset stations. Has...

Hi I’ve joined octopus standard tariff and my smart meter is going to be installed end of the month. The on boarding for intelligent has begun and as it was started on the 29th June I’ll get the 35p peak tariff and 7.5 for 6 hours. The question is once I’m on intelligent what app am I...

Hi I’m in the process of getting a meter meter installed 4 weeks away. What are the chances of Octopus putting up their intelligent and go tariff for new customers? The price cap comes into effect on the 1st October which is exactly 3 months away when would Octopus pull their current tariff?

Hi Octopus have said they can book me in for a meter installation. However I have builders at home and wanted to know hoe long I will be without electricity while they replace the meter. My meter in under the stairs? Any ideas?

Hi Today I’ve moved to Octopus and am waiting for the smart meter. If I charge my car using the 3 pin plug only can I still use intelligent? Octopus don’t seem to know 100%.

Hi I’ve been told by British Gas there is a shortage of meters so they can’t install them. Octopus have said they can’t confirm until I switch over to them and then they can check. Has anyone recently had a smart meter installed in London?

Hi Really disappointed, British Gas were suppose to install a smart meter on Friday but just received an email saying there are no engineers available and they can’t rebook it. Is it easier to get octopus to install it? I was trying to avoid going on Octpos interim tariff as I waited as it’s...

Hi Can you post a step by step guide on how to setup Spotify via an iPhone and tether it to the car?

Hi We have a personal Spotify account. How can we use Spotify in the car without paying the premium connectivity? Is it easy to do?

Just tried it but the walk away doesn’t work. How do I link my profile to my phone? And not my wife’s

Hi I’ve just got a new phone what’s the quickest way to setup the phone with the Tesla. Can I copy the settings

Hi How do I keep the front demister on number 1 without the ac coming in? I use to be able to do it but not anymore

Hi since the software upgrade I can’t use the windscreen demister on minimal power with it automatically selecting AC Am I doing something wrong?

Cool I use a granny charger and I think I add 4.5% a hour so I can set it to add 18%. Sounds rubbish but I only use about 15% a day

It’s me being thick but how do I set a start and stop time for charging? I want it to start at 12.30am and stop charging at 4.30am How do I do this?

With octopus go I’ve read you can amend the 4 hour window for cheap electricity has anyone done this? If yes why did you manage to change it to

But electricity prices are going to increase again in October as I’m on a capped rate. Isn’t this too good to be true am I missing something?

Hi I’m current with British Gas and am paying 29.24 kWh and a standing charge of 38p I’ve called octopus go and they have quote me 30.83 kWh and 7.5p for 4 hours and a standing charge of 24p But they have said the charges are fixed for 12 months. I do about 5000 miles a year, is it worth...

Why can’t granny chargers be used long term? My house has complete new re-wiring with a new modem fuse box. When I charge it over a long period eg 10 hours the plug socket isn’t even warm. Should I stop?