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I just heard that Mat is leaving the service department after next week. Apparently he's transitioning into a regional training and technical support role. I'm sure i'm not the only one of us who will miss having him around to bounce things off of, and help when we need it. I am sure whoever...

I'd definitely be weary about kids in the front seats, you never know what they'll do! quick funny story: A friend of mine has a Sig S, and he had a very annoying rattle noise when taking turns. The Boston service guys took the car and spent about 8 hours trying to figure out what the heck was...

Thank you very much for the detailed response. I am DEFINITELY in long term (hell, just ordered a car so i hope they'll be around!). I don't intend to sell any, i was more just curious about what we may be able to expect from something like this. Thanks again!

Ok, i'm a bit of a novice when it comes to these types of things, but i do own a fair bit of TSLA... so could someone just tell me if we should expect it to continue climbing tomorrow, or if it'll likely settle down or drop a bit from todays after-hours? it just seems like WAY to fast of a jump...

My experiences are limited so far, as i'm just now putting down my deposit sometime this week... but my vote goes to the Service Manager in Watertown, MA, Matt Boarman. I've been on the fence for a little while about the car only because i live about 100 miles away from the service center, and...

It looks like i'll be going with a Model S Performance, likely putting down the deposit later this week when i get a couple other details figured out. I actually went by the service center and met the manager, Mat. He was very kind, and took about an hour just talking to me about the car, and...

Awesome! From what i've read, i certainly don't need to be concerned with service here in New England!

It's quite entertaining reading some of the comments now: [/FONT][/COLOR][/FONT][/COLOR]

Thanks for the feedback so far guys! it sounds like they really try to take care of the customers, which is awesome. i can't remember the last time i was actually impressed by a service department. Any other feedback?

Wow, that is hideous.

Hello everyone! I've been lurking here for a little while, but figured i would finally join. I'm very strongly considering a Model S (and potentially a used Roadster) but i have a couple concerns about service. I've heard that there is a service center in Watertown, but that's about 100 miles...