Recent content by palt

I guess one distinction here is that I would probably complain similarly about my {insert brand here} if it fails and the manufacturer doesn't care about me. I'm not implying Tesla is worse than {other brand}, I'm just stating that it's a poor experience and Tesla doesn't try hard enough to make...

Car is behaving so far. Didn't take it to Denver though, didn't feel ready to get stranded in the middle of nowhere. Likely going to take the ICE for our upcoming long road trip. The combination of the experience so far, but also the added time for charging is the deciding factor. I really want...

Congrats on the new car. Enjoy the car but accept the fact that it can’t even do basic cruise control without slamming the brakes for no good reason. There’s a lot to like about the car, but that flawed autopilot system is not one of them.

We were planning on taking the car for a ~1200 mi roadtrip in September. Let's see if we feel up for it or if we fall back on our ICE.

FWIW it wasn’t my intention to stir up this conversation topic again and in any way criticize phisphan’s earlier posts or his story. Back to topic: I got the car back and returned the loaner. So far very unspectacular, car drives fine. If it was indeed a harness rubbing against something and...

100% this. People get angry at front facing personnel who can't do anything about it. The most powerful question is "who can I speak with that might be able to help me in this situation. I understand your hands are tied and you may not be able to give approval here". And bonus point for being...

Going to pick up the car later. Let’s hope this was the last harness issue and this indeed resolves the sporadic breakdowns.

A beacon of hope. Got a super friendly message from the weekend crew apologizing for the lack of communication and offering to pick the loaner up this morning.

I’m sorry this happened to you. This is an absolutely horrifying experience. I had something similar happen (and am still dealing with it). Luckily in my own driveway but very similar issue. Don’t let anyone tell you other brands have issues too. Yes they do, but a regular car can usually be...

I fully understand it's a courtesy and I can assure you I was friendly without an attitude. But I was also not accepting a simple no as an answer. The fact remains this is a car that we got in May of this year, barely crossed the 3k miles mark and broke down three times, leaving us stranded and...

It was a woman. She asked for time stamps and I guess I annoyed her by asking about the loaner. I got a cryptic message later about a loaner suddenly being available and that the techs take lunch from 7-9pm (I have no idea what this is supposed to mean) but it was close to 5pm and all my follow...

Got a rude call from my SA. We're out of rental cars, suck it up, we can give you uber credits.

Thank you so much for this extremely detailed post - truly appreciated! And thank you for that last line - that means the world to me and us. I'll definitely make sure to not mention lemon anywhere or anytime. Let's see what they come back with and if it happens again. I think that would then...

The issue is, it's happening sporadically. So there's no way to say it works now, which makes it even worse in terms of trusting the vehicle. I'm pretty sure when I get it back, it'll drive fine, but it might act up the very next day. If it was a persistent issue it would be easier.

How do you escalate to corporate? Tweet Elon? This company is so secretive I have no idea who to talk to or call.