I wrote to the customer service dept. about some of the questions/issues we have been speculating upon and got some definitive answers.
Hi there Evan,
Let me go through each of your questions below and see if I can answer them for you. If at the end you have further questions, please feel free to follow up with me, I would be glad to try and clarify further!
1)Will the base stereo system be XM/Sirius "ready"--some sort of plug in system or activation code. The pricing/options page seems to suggest that satellite radio is ONLY available with the upgraded stereo PLUS the Pano roof!? That's almost $2500 just to get XM built in and seems a bit silly since XM is pretty standard in most vehicles these days.
· Model S was designed without hre characteristic “fin” antenna that many cars opt for in order to receive signals. Our design places these devices within the vehicle which unfortunately limits sattellite reception when coupled with the aluminum roof. As a result, the sattelite option will only be available with the All Glass Panoramic Roof. As an alternative, sattelite radio can be accessed through the internet via a subscription to the connectivity package.
*I followed up to express my disappointment about the necessity of pano roof and to clarify if satellite was only available with the upgraded stereo:
Hi again Evan,
Yes, I do apologize for the lack of Satellite radio capability when not coupled with the Panoramic Roof option. Based on the options listings, it appears that Satellite radio is only available with the Sound Studio Package coupled with the Panoramic roof. The Sound Studio Package is a $950 option that includes many other features such as a 580 watt, 12-speaker Dolby ProLogic 7.1 stereo system.
2)Will it be possible to upgrade to dual chargers at a later date for a reasonable cost, or is that something that needs to be done at the time of build and original ordering?
· We have engineered Model S to allow customers with the 10kW charger option to upgrade to the Twin Charger setup at a later date. The business case and terms of use have not yet been determined and therefore are not an option at this time. We advise customers to choose a Model S charger setup that meets their present as well as future needs.
3)Will the HPC charger be available for the same (or close to same) price later on? I don't know if I'll need it at the time of ordering, but may want to add it on later.
· The quoted $1,200 price for the High Power Wall Connector will likely not change for future purchase, so ordering at a later date will not be a problem.
4)What is the vehicle warranty (not the battery warranty)?
· We are still working on releasing that information, so please stay tuned!
Please feel free to contact us again if you have further questions!
Kind regards,
Stephen Smith | Customer Advocate
3500 Deer Creek Rd. | Palo Alto, Ca 94304
p 650.681.5051 | e [email protected]
Hi there Evan,
Let me go through each of your questions below and see if I can answer them for you. If at the end you have further questions, please feel free to follow up with me, I would be glad to try and clarify further!
1)Will the base stereo system be XM/Sirius "ready"--some sort of plug in system or activation code. The pricing/options page seems to suggest that satellite radio is ONLY available with the upgraded stereo PLUS the Pano roof!? That's almost $2500 just to get XM built in and seems a bit silly since XM is pretty standard in most vehicles these days.
· Model S was designed without hre characteristic “fin” antenna that many cars opt for in order to receive signals. Our design places these devices within the vehicle which unfortunately limits sattellite reception when coupled with the aluminum roof. As a result, the sattelite option will only be available with the All Glass Panoramic Roof. As an alternative, sattelite radio can be accessed through the internet via a subscription to the connectivity package.
*I followed up to express my disappointment about the necessity of pano roof and to clarify if satellite was only available with the upgraded stereo:
Hi again Evan,
Yes, I do apologize for the lack of Satellite radio capability when not coupled with the Panoramic Roof option. Based on the options listings, it appears that Satellite radio is only available with the Sound Studio Package coupled with the Panoramic roof. The Sound Studio Package is a $950 option that includes many other features such as a 580 watt, 12-speaker Dolby ProLogic 7.1 stereo system.
2)Will it be possible to upgrade to dual chargers at a later date for a reasonable cost, or is that something that needs to be done at the time of build and original ordering?
· We have engineered Model S to allow customers with the 10kW charger option to upgrade to the Twin Charger setup at a later date. The business case and terms of use have not yet been determined and therefore are not an option at this time. We advise customers to choose a Model S charger setup that meets their present as well as future needs.
3)Will the HPC charger be available for the same (or close to same) price later on? I don't know if I'll need it at the time of ordering, but may want to add it on later.
· The quoted $1,200 price for the High Power Wall Connector will likely not change for future purchase, so ordering at a later date will not be a problem.
4)What is the vehicle warranty (not the battery warranty)?
· We are still working on releasing that information, so please stay tuned!
Please feel free to contact us again if you have further questions!
Kind regards,
Stephen Smith | Customer Advocate
3500 Deer Creek Rd. | Palo Alto, Ca 94304
p 650.681.5051 | e [email protected]