I am looking to replace the four brake calipers on my car, and I'm being told by a Tesla Service Center parts staff that (a) I have to order the exact correct brakes that came with my car (Alright, I'll accept that.) and that (b) the brake calipers for my 2021 (built December 2020) Model X are:
1. Front Left ← No problem
2. Rear Left ← No problem
But here is where I start having issues:
3. Front Right ← Potential PROBLEM!
1027622-00-D
Not listed in the current TPC. Doesn't numerically match the left front recommended brake caliper (Number 1, above). The closest numbers I can find in the TPC are Rassini brake rotor parts! For obvious reasons I may disagree with this part recommendation (in the Tesla Service Estimate).
4. Rear Right ← Potential PROBLEM!
1078542-OO-B
Not listed in TPC. Doesn't numerically match the Left rear recommended brake (Number 2, above). The closest part number I can find in the TPC is 1078542-01-B, "RR BRAKE CALIPER ASSY M12 RH - RED," which is a Brembo Performance (red) rear "M12" brake apparently used on early (2012-2016) Model S. For multiple reasons I may disagree with this part recommendation.
*****
So after multiple, time-consuming, increasingly frustrating Tesla App Service messages back and forth* I am being told that the "Parts Team" has determined that these are the four brakes that fit my (2021 Model X) car.
But two of their recommended part numbers make no sense (to me).
From the start of communications (in person at the parts desk and then in subsequent Tesla APP messages) I recommended:
- 1007794-00-C (front left, gray, Brembo)
- 1007795-00-C (front right, gray, Brembo)
||||||||||||||||||||||||||||||and
- 1097414-00-A (rear left, gray, Mando)
- 1097415-00-A (rear right, gray, Mando)
the brake calipers used on non-Performance Models S and X from ~2016/17 to 2021.
Why wouldn't Number 3 (above) be 1007795-00-C (FRONT BRAKE CALIPER WITHOUT PADS - RIGHT), which is an obvious numerical match to Number 1 (above)?
And why wouldn't Number 4 (above) be 1097415-00-A ("REAR BRAKE CALIPER WITHOUT PAD KIT - RH - MANDO"), which is the match to Number 2 (above)?
I am concerned that after waiting for these parts to be ordered/delivered I am going to (a) at best have more delay in order to re-order the correct two right brakes or (b) at worst be forced to "take it or leave it" and have to accept what may be incorrect/incompatible parts for my car (I obviously won't do that; I'll walk away if the two right brakes don't 'look' correct). One thing I will try to do is to NOT approve the service stimate until I have the callips in-hand and can compare left and right brakes, which I believe should be more or less mirror images, correct?
1. Can any experienced/knowledgeable people weigh in on this alleged brake part conundrum?
2. Can anyone suggest how to better deal with the arguably intractable Tesla parts process?
3. Is the Tesla Parts Team a real thing? Where are they located; at each service center or some central location (like in California, Nevada, or Texas)? Any way to communicate with them directly?
Thanks for any good advice.
_____
* I hate Tesla's policy of purposely limiting/obstructing customer contact with live employees face-to-face (except when they are trying to sell you a car, natch). And less you should think I am being too hard on the Tesla service center, the service estimate (shown above) is a second attempt. The first one listed two identical front brakes (same part number) and two identical rear brakes (same part number)! So naturally I am a little gun shy about trying to get the right brake parts ordered.
1. Front Left ← No problem
- 1007794-00-C
2. Rear Left ← No problem
- 1097414-00-A
But here is where I start having issues:
3. Front Right ← Potential PROBLEM!
1027622-00-D
Not listed in the current TPC. Doesn't numerically match the left front recommended brake caliper (Number 1, above). The closest numbers I can find in the TPC are Rassini brake rotor parts! For obvious reasons I may disagree with this part recommendation (in the Tesla Service Estimate).
4. Rear Right ← Potential PROBLEM!
1078542-OO-B
Not listed in TPC. Doesn't numerically match the Left rear recommended brake (Number 2, above). The closest part number I can find in the TPC is 1078542-01-B, "RR BRAKE CALIPER ASSY M12 RH - RED," which is a Brembo Performance (red) rear "M12" brake apparently used on early (2012-2016) Model S. For multiple reasons I may disagree with this part recommendation.
*****
So after multiple, time-consuming, increasingly frustrating Tesla App Service messages back and forth* I am being told that the "Parts Team" has determined that these are the four brakes that fit my (2021 Model X) car.
But two of their recommended part numbers make no sense (to me).
From the start of communications (in person at the parts desk and then in subsequent Tesla APP messages) I recommended:
- 1007794-00-C (front left, gray, Brembo)
- 1007795-00-C (front right, gray, Brembo)
||||||||||||||||||||||||||||||and
- 1097414-00-A (rear left, gray, Mando)
- 1097415-00-A (rear right, gray, Mando)
the brake calipers used on non-Performance Models S and X from ~2016/17 to 2021.
Why wouldn't Number 3 (above) be 1007795-00-C (FRONT BRAKE CALIPER WITHOUT PADS - RIGHT), which is an obvious numerical match to Number 1 (above)?
And why wouldn't Number 4 (above) be 1097415-00-A ("REAR BRAKE CALIPER WITHOUT PAD KIT - RH - MANDO"), which is the match to Number 2 (above)?
I am concerned that after waiting for these parts to be ordered/delivered I am going to (a) at best have more delay in order to re-order the correct two right brakes or (b) at worst be forced to "take it or leave it" and have to accept what may be incorrect/incompatible parts for my car (I obviously won't do that; I'll walk away if the two right brakes don't 'look' correct). One thing I will try to do is to NOT approve the service stimate until I have the callips in-hand and can compare left and right brakes, which I believe should be more or less mirror images, correct?
*****
1. Can any experienced/knowledgeable people weigh in on this alleged brake part conundrum?
2. Can anyone suggest how to better deal with the arguably intractable Tesla parts process?
3. Is the Tesla Parts Team a real thing? Where are they located; at each service center or some central location (like in California, Nevada, or Texas)? Any way to communicate with them directly?
Thanks for any good advice.
_____
* I hate Tesla's policy of purposely limiting/obstructing customer contact with live employees face-to-face (except when they are trying to sell you a car, natch). And less you should think I am being too hard on the Tesla service center, the service estimate (shown above) is a second attempt. The first one listed two identical front brakes (same part number) and two identical rear brakes (same part number)! So naturally I am a little gun shy about trying to get the right brake parts ordered.
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