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Trunk lid slamming shut!

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Aloha~Just purchased a ‘22 Model 3 from Hertz with 51K miles for $25K (with a $4K tax credit…heh heh)…
Drove it from Portland, OR to Bellingham, WA with no glitches. Amazed at the instant get-up-and-go!
One thing I noticed when getting the car was that the trunk, when one pushes the “Close” button, is that it slams shut pretty forcefully and I fear that it has enough force/mass that it might actually take some unaware/small child’s fingers off….

It also doesn’t open fully by itself and I need to push it up higher (and it will stay there)
Anyone dealt with this before? I did try open it manually and press the button and wait for the 3 beeps as was mentioned somewhere but to no avail.

If I try to arrest the fall, it stops wherever I grab it and beeps then I feel underneath and it will still slam the remaining 6-8 inches….

Any ides short of braving Seattle traffic to take it to the dealership?