Jeez there's a lot of anger here. . . . Give the process a chance to work. I'm sure there's plenty more frustration in store over the course of owning a Tesla.
A quick update. I was able to charge via my Gen 3 Wall Connector from 50% to 80% last night at 36A the whole way through, no blinking lights, no throttling. Had I left it at 48A, the wall connector would have switched to 24A after less than an hour, then continued charging at 24A with the red blinking lights going. If I stopped and restarted after it dropped to 24A, the unit would drop to 6A, about as useful as not charging the car at all.
36A is not what I paid for but it is better than 24A, so I can live with it until Tesla fixes it. Although I wouldn’t be surprised to see it fail again, based on
unctarheels’s experience above. Interesting you said you've been using 38A? I went to 36A but maybe I should try ratcheting up slowly until I hit the threshold that triggers it.
But honestly, I just want my 48A back. As for anger? I mean, yeah, I suppose. But it is entirely fair to be angry with Tesla about this. Don’t get me wrong, I knew what to expect when I bought the car, but it’s frustrating when it happens to you. A brand new $500 wall connector and, in my case, a $1200 installation. The unit fails. Tesla “customer service” consists of talking to a few people on the phone and sending pictures on e-mail, then being ghosted and left to figure out what’s going on by reading Internet forums.
unctarheels has a similar experience and gets a random return label in the mail with no explanation except, again, some guy on an Internet forum, not Tesla. A reasonable question is: WTF kind of customer service is this?
It would be helpful if we had clarity on what the problem really is, and if they don’t know, it would be helpful to get direction—from Tesla themselves, not from fans or TSLA investors on an Internet forum—explaining that they don’t know, but this is not an uncommon problem, they are looking into it, and in the meantime use it at 36A, or that they’ll send out a new unit, or whatever. Direction and communication of some kind would be appreciated, rather than leaving it up to me to keep pushing them.