Thank you for that advice, I will try a different cable!Try a couple different micro usb cables. I had to use 3 different ones before my PC would detect it.
My adaptor did not come with a cable. I did not know about the option to right click and run the file as an admin, not being a Windows user, but I will try that as well.I'm sure he used the cable that comes with the adapter, a reboot is also an important step, one more thought, perhaps you need to run as administrator, right click the exe and select run as admin