2017 Model X
Car is on 2023.20.7
The last software update was a week (and about 200 miles of driving) before the problem started
1. The satnav location has not updated for 3 days. It is stuck at one location. I have driven over 100 miles since this problem began and the pointer has not moved. Trafffic on the map does update.
2. The car running lights/headlamps stay on all the time in daylight hours even when set to auto. I have to turn them off manually during the day.
3. The display stays at 100% bright even at night. It is also set to auto
4. No driving visualisations or speed limits shown. No cruise control of course.
5. There is a fan in the passenger footwell that seems to come on and off at different speeds at all times. Even when the climate control is turned off and bizarrely, even when the car has been completely powered off (using the power off button on the screen)
1. I have tried to restart the MCU using the 2 scroll wheel button reset - twice - to no avail.
2. I have powered off the car (from the screen) waited 5 minutes and restarted by pressing the brake pedal - to no avail.
3. Read about a way to reset by changing the wheel size and type - tried that - but whenever I try to change it , it just reverts to the original size/wheel. And does not reboot when I press confirm, like it is supposed to.
I've been in touch with Tesla support - they said to send an email with the description of the problem and a screenshot of the screen (how that helps I hve no idea - I told them it looks like a normal screen just the map locaton doesn't update) - god knows when I'll hear back.
Any suggestions for something to try?
Thanks
Car is on 2023.20.7
The last software update was a week (and about 200 miles of driving) before the problem started
1. The satnav location has not updated for 3 days. It is stuck at one location. I have driven over 100 miles since this problem began and the pointer has not moved. Trafffic on the map does update.
2. The car running lights/headlamps stay on all the time in daylight hours even when set to auto. I have to turn them off manually during the day.
3. The display stays at 100% bright even at night. It is also set to auto
4. No driving visualisations or speed limits shown. No cruise control of course.
5. There is a fan in the passenger footwell that seems to come on and off at different speeds at all times. Even when the climate control is turned off and bizarrely, even when the car has been completely powered off (using the power off button on the screen)
1. I have tried to restart the MCU using the 2 scroll wheel button reset - twice - to no avail.
2. I have powered off the car (from the screen) waited 5 minutes and restarted by pressing the brake pedal - to no avail.
3. Read about a way to reset by changing the wheel size and type - tried that - but whenever I try to change it , it just reverts to the original size/wheel. And does not reboot when I press confirm, like it is supposed to.
I've been in touch with Tesla support - they said to send an email with the description of the problem and a screenshot of the screen (how that helps I hve no idea - I told them it looks like a normal screen just the map locaton doesn't update) - god knows when I'll hear back.
Any suggestions for something to try?
Thanks