Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

My Q close button does not work when rear view camera is on screen

This site may earn commission on affiliate links.

Alset2

Member
Supporting Member
Feb 20, 2020
240
172
Ocala. Fl
Wondering if anyone else has had this issue.

When backing out of the garage and the rear view camera is up, the My Q app is in the upper left hand of the screen with the "close" button showing. When I push it while on this screen the app "pulses" the wifi logo but the door does not close. At this time if I switch to drive the app moves more to the center but it will not operate as it says the door is "closing". It seems to get hung up there and I have to use the Home Link button to actually close the door.
If I don't try the my Q app until I put the car in drive and the app moves to the center of the screen, it works fine. It only hangs up/ doesnt work while on the left side when the rearview cameras are up.

Hope that makes sense