I have a condition with my new MX that the Tesla service center says they have not heard before. Its a clicking sound that occurs (or you can only hear then because of less road noise) when you are accelerating or decelerating at slow speeds. The service manager got in the car and we went on a test drive and he took a recording.
Fast forward >2.5 days in the service bay and they can't find it. They say they keep trying things and to no avail. I am told they have not heard this before and its "different" than previous clicking sounds they had (Ujoint, axle bolt, etc) dealt with. Ive even heard that they have not worked on a lot of the MX Raven's.
Has anyone else experienced this that might have some insight? I have asked them to escalate but they seem reluctant to do so until they spend more time....meanwhile I am without my new car.
Fast forward >2.5 days in the service bay and they can't find it. They say they keep trying things and to no avail. I am told they have not heard this before and its "different" than previous clicking sounds they had (Ujoint, axle bolt, etc) dealt with. Ive even heard that they have not worked on a lot of the MX Raven's.
Has anyone else experienced this that might have some insight? I have asked them to escalate but they seem reluctant to do so until they spend more time....meanwhile I am without my new car.