John Haffner
Member
Just had a nice call with the lead sales advisor in Brandon, MS. The train that has my car broke down and is stuck in a railyard in Point Richmond, CA, along with MAANNYYY other cars that should be headed east. They have to switch the cars to another train to eventually get moving again. So maybe some of your cars are on that train too.
He couldn't predict when the cars would be moving again, but still hopes they'll be able to get mine to Brandon and then to me as early as next week or otherwise hopefully before the end of the year. I mentioned that I live far away and have work schedule issues; he said they would let me schedule delivery even if they're closed (like early am, or on 12/31) if that's what we need to do to make it happen. He also checked for other cars with my config in the region but there were none, and offered me other configs available now, but I said thanks, I've been waiting 9 months and a week for mine so I can wait a bit more. Very nice SA. I'm crestfallen with yet another delay but heartened by how nice and helpful he was.
He couldn't predict when the cars would be moving again, but still hopes they'll be able to get mine to Brandon and then to me as early as next week or otherwise hopefully before the end of the year. I mentioned that I live far away and have work schedule issues; he said they would let me schedule delivery even if they're closed (like early am, or on 12/31) if that's what we need to do to make it happen. He also checked for other cars with my config in the region but there were none, and offered me other configs available now, but I said thanks, I've been waiting 9 months and a week for mine so I can wait a bit more. Very nice SA. I'm crestfallen with yet another delay but heartened by how nice and helpful he was.