Hi all, for those of you who went through the lease return process - how long did it take Tesla to get back to you to schedule an inspection appointment after you indicated in the app that you wanted to return the car? Also, is it possible to skip the inspection?
I thought return a Tesla lease would be like returning any other car's lease - optional inspection then drop the thing off at the dealer when you're done with the car.
Nope, the app makes you get an inspection first before you can get to the return step. Kicked it off on Sat, and it's now Tue and I haven't heard from anyone about scheduling the inspection appointment. Getting antsy, because I wanted to do it while my parents were over so I don't have to take time off work. Not being able to just drop it off just cost me another month in the lease (I'm on a month-by-month extension).
Tried contacting Tesla, but support is non-existent. Phone support says they can't help in this matter and there are only indirect contact methods: the app (already done), an email address and a voicemail box. I'm about to try the other two.
Anyway, would appreciate it someone could share their experience so I can know what to expect on this wait!
I thought return a Tesla lease would be like returning any other car's lease - optional inspection then drop the thing off at the dealer when you're done with the car.
Nope, the app makes you get an inspection first before you can get to the return step. Kicked it off on Sat, and it's now Tue and I haven't heard from anyone about scheduling the inspection appointment. Getting antsy, because I wanted to do it while my parents were over so I don't have to take time off work. Not being able to just drop it off just cost me another month in the lease (I'm on a month-by-month extension).
Tried contacting Tesla, but support is non-existent. Phone support says they can't help in this matter and there are only indirect contact methods: the app (already done), an email address and a voicemail box. I'm about to try the other two.
Anyway, would appreciate it someone could share their experience so I can know what to expect on this wait!