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Has anyone received wrong repair paint color and Tesla reps keep asking for part number (that is not printed) on the bottles to process the return ?

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Since there is no humans to answer calls at Tesla shop, I like to know if anyone has been successful returning wrong items sent by Tesla shop ? I received black chip repair paint even when I specifically ordered blue and Tesla shop email reps keep asking for part number which is not listed on the box or the paint vial or anywhere else. What should I do ?
 
Since there is no humans to answer calls at Tesla shop, I like to know if anyone has been successful returning wrong items sent by Tesla shop ? I received black chip repair paint even when I specifically ordered blue and Tesla shop email reps keep asking for part number which is not listed on the box or the paint vial or anywhere else. What should I do ?
Maybe these codes? epc.tesla.com only seems to have listings for Roadster touch up paint. Does your e-mail receipt have any info?
SmartSelect_20230621_080927_Firefox.jpg
 
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