Wow. So... I lurk here all the time and have rarely posted because I only owned my M3 SR+ for 8 days before my wife got in an accident with it (18 wheeler hit her on the highway). But I wanted to share my “don’t get in an accident with a Tesla” experience.
So waaaay back in April 2019, our car was hit in the quarter panel with the charging port (driver’s side). Bad spot to get hit.
My insurance company, Allstate, sucks balls. They do not know how to insure and price Teslas. At. All. It took forever for them to agree with Magnum Collision in ATL (my chosen and highly recommended collision center). On top of that it took over a month for my quarter panel to get there. Then, once everything was settled, it still took weeks to fix my car. I just got it today after 3 1/2 months after the accident.
Thank God Tesla took ownership of the rental during this time due to parts delay otherwise I would’ve been hosed. Tesla is a great company and does take care of its customers due to its lack of infrastructure when they can. Or so it appears. But the industry surrounding Teslas, like collision centers and insurance companies, leave US the consumer...STRANDED.
Thought everyone here would like to see what 25k+ with of damage looks like and 3.5 months of waiting. Also Magnum Collision in ATL is apparently NOT as good as they used to be. Customer service is AWFUL!
So waaaay back in April 2019, our car was hit in the quarter panel with the charging port (driver’s side). Bad spot to get hit.
My insurance company, Allstate, sucks balls. They do not know how to insure and price Teslas. At. All. It took forever for them to agree with Magnum Collision in ATL (my chosen and highly recommended collision center). On top of that it took over a month for my quarter panel to get there. Then, once everything was settled, it still took weeks to fix my car. I just got it today after 3 1/2 months after the accident.
Thank God Tesla took ownership of the rental during this time due to parts delay otherwise I would’ve been hosed. Tesla is a great company and does take care of its customers due to its lack of infrastructure when they can. Or so it appears. But the industry surrounding Teslas, like collision centers and insurance companies, leave US the consumer...STRANDED.
Thought everyone here would like to see what 25k+ with of damage looks like and 3.5 months of waiting. Also Magnum Collision in ATL is apparently NOT as good as they used to be. Customer service is AWFUL!