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It took me 9 months to come back and order my Model X. Not going to trade in my car, buying a car in their inventory, and different Tesla dealer... Hope it all goes as planned.

Jeff I had to look up YMMV... hahaha

Thanks for sharing, icing on the cake was when I cancelled the order I get a text saying my delivery window was from 2/22 - 3/22. My sales rep told me I would be driving it by end of Jan. I just think, he did whatever he can to get me to commit and put my deposit down since he and I both know...

Thanks

well, I did think that it was impossible but when the sale rep continues to tell me that he is so sure and they don't have a used car sales department and they just buy it out... and so on and so on... I just got convinced that Tesla must have something different... Specially when it was in my...

yes, I think I will soon recover from the experience and have a second go little later in the year. Maybe different location but I will be ready next time.

I agree, they have great product but their "front office" needs some work.

Sales rep told me Carmax or any other dealership and they would match it. I would have sold it to the other company which gave me higher valuation but, Tesla rep told me if i were to trade the car into them they will give me sales tax credit for my lease car. It appeared to be a simpler...

I am glad you had a positive experience and you are enjoying your car.

no kidding, Only reason I kept in the equation was because "I got sales tax credit"...

Till now I don't have any response to the questions I sent over past Saturday, and supposedly two reps and store manager is trying to reach out to them.

None taken, it was such a poor representation of their brand image. Made me think is that why John McNeill leave Tesla. I thought he was going to develop executive department just to deal with situations like mine...

I didn't even think about it since he was so confident, and to a point my wife was asking me if I had trust issue!!!

I have made almost 20 car purchases and price range from 18k to 130k. Tesla buying experience so far has been unique and would not repeat. I have been told inaccurate information and wasn't explained that I would be dealing with, my local sales rep, inside delivery rep in California, auto...