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Everyone should be caught up this morning with replacement mats shipping out today. If not please text me. There are just a few orders that had issues, we still sell over 300 sets of these mats a month and we currently have over 60 sets sitting in stock. Depending on the work day it might...

I always liked the 3D better because they have a 3 layer construction instead of the thermoformed plastic that weathertech uses. There is also a carpeted mat version that looks really nice from 3D.

I sell almost as many mats to Canada as the USA. I use USPS as a shipper so the import fees are the cheapest. They ship by air so the shipping time is a week or less. I have all the mats for the Model 3 in stock so they ship the next day. Use promo code TMC for 11% off your order at...

Please call me. I have the mats in stock. You can call or text me at 989-714-3795. I'll have your order fixed today if you get a hold of me. I apologize I'm going through a nasty divorce so emails get overlooked easily. Since you've had some hardship with your order I will also send an...

You can buy them for 11% off if you use coupon code TMC on www.joecarstuff.com. We have them in stock and ship the next day after you order. Thanks! Joe

There is a carpet version of the MAXpider mats as well. I have 10 sets that just came in and they have been really limited due to high demand. They will be on the website later this week, but if you would like a set sooner you can shoot me a PM.

Please call me with your order number so I can get it shipped, or text me at 989-714-3795. It may have been lost or stolen in the mail. I can get a replacement shipped today or tomorrow. Thanks, Joe

It shows delivered to your front porch on Friday. If you don't see it you have to reach out to UPS since you are the resident. Let me know if I can be any other help. Feel free to call or text me 989-714-3795

We have received our new shipment of mats. We are fully in stock of cargo and floor mats with next day shipping on all orders. 10 sets of carpeted floor mats as well. They will be added to the site this weekend however you can message me to order them ahead of time. Due to the high demand...

I apologize, I've been going through a nasty divorce and am in the process of hiring a dedicated customer service person. (It's tough juggling a 1 year old and 3 year old kid on your own on top of my day job) Anyone can contact me by my personal cell phone at 989-714-3795 by text or call. If...

Your rear liner is shipping today with tracking number 1Z73V4060397080134 There are no available right hand drive mats. It looks like my shipper overlooked or lost this label. I reprinted it and it will ship out today. Thanks!

I haven't seen any applications for right hand drive vehicles.

The pallet of mats arrived. I have a back log of orders I will be catching up on this weekend, and should have help hired for orders and customer service next week. So if you order this weekend it will be picked up by UPS or USPS on Monday. Thanks!

I'll get your back ordered items out tomorrow when our pallet shipment arrives here.

It will be picked up by UPS tomorrow. I was waiting on my cargo liner order to arrive locally. Sorry for the delay! You should have the tracking number in your email.

It will go out today, please check you email for your tracking number.

Refund shows as processed on my end, please check with your bank or card processor. The refund clears in 5-10 days on my side. It shows refunded in my payment processing app.

I'll trace the refund and see what is happening. Thanks, Joe

They are still the most popular choice. If you order from joecarstuff.com they give you an 11% discount with free shipping in the continental USA with coupon code TMC at checkout.

It would have shipped today. Depending if you have USPS for a tracking number or UPS it takes up to 24 hours for tracking to update after a package pick up. I would guess Friday or Saturday for delivery to CA. Thanks for the business! Joe

They all come with them. Some people have painted theirs. I haven't minded it on mine, with the logo close to the seat it's not that eye catching. I have spoke before about a special order with 3D but that would be 6 months away or more, so I haven't jumped on that yet.

International shipping in 6-10 days by express air.

They probably missed shipping out the second cargo liner. I will look into it and get it shipped Monday.

The tracking is working for me, if you can't get it to work please let me know: Expected Delivery by TUESDAY25 JUNE2019by 8:00pm

That order was fulfilled by 3D. It was originally missed, however it will be processed today so your tracking will update within 24 hours with USPS. Thanks, Joe

I'm on it right now.

I found your order and it will be out today, it was in a group of 4 orders that weren't processed fully.

Your refund has been processed on my end. Credit cards can take up to 10 business days to reflect the refund on your account.

This was supposed to ship from 3D (I didn't have my local stock in yet). I just sent them a message to make sure it's out today. The tracking should update within 24 hours.

Will do, I should be able to get it processed tonight. Depending on your payment method it can be up to 10 business days which varies between credit cards.

Ok I will take care of it tonight. I'm sorry I have made it through about 1/3 of my email back log last night.

I apologize, I didn't get a chance to catch up yet this weekend, I had custody of my girls, then my ex didn't give them back after she was supposed to only have them for 3 hours yesterday. Police won't do anything with civil matters and I didn't get them back until 8 last night. I will get...

Model S cargo liners arrived on Friday and will start shipping tomorrow. So far they only have rears so I am shipping rears and refunding for fronts until they come out.

You can always return the Amazon ones and order them from me :)

They have different part numbers. I haven't held the two sets side by side to see how different they are. Each set is laser designed for the specific vehicle.

The whole package weight is 10lbs with a full order of mats. Thanks for the business!

They missed sending the rear when they arrived at 3D. I am shipping it priority 2 day express. You will have an updated tracking number in your email.

I just sent a reminder to 3D to send this order, it should be picked up today. Thanks, Joe

I just got off the phone with 3D, they didn't ship the mats due to an error where the item number wasn't on the shipping label. Your tracking number will stay the same, your mats will get shipped today.

PM Sent.

No problem. It's been a hell of a catch up to get up to speed on all the messages along with handling the personal life BS of divorce and child custody. I've never felt so discriminated against for having a penis in my life!

I just shipped the rest of your order, it should update tomorrow on the tracking number. I'll PM it to you and you'll have an email with it. Thanks! Joe

I've replied to everyone's issues and have had everything shipped. I am a little behind on email however if you have called or texted those get replied to within 24 hours. I'm sending you a PM now.

Agreed, that order was already delivered last month! Thanks for looking out for me.

PM sent, I need more information from your order. I will get it fixed today.

I sent a duplicate label to 3D, it will be processed toda, your tracking number should update within 36 hours.

Thanks, we are still processing about $35k in mat sales per month and have very few problems with fulfillment, but sometimes 3D misses a drop shipment. I'm still catching up on emails from being overloaded earlier. This week our local stock of cargo mats will arrive and there won't be any...

3D missed fulfilling your order, it will be picked up tomorrow. Thanks, Joe

Duties are out of my control. It has been my understanding that most Canadian customers don't pay duties when I ship via USPS.

The items are in stock. We have 200 rear cargo left in stock, which is the most limited ones we have.