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Unfortunately the app doesn't work when the software is being upgraded. Now they are telling me (by phone) that the upgrade will not be finished until 5:00 p.m. today 32 hours after I dropped it in. Apparently the problem is that the software is very slow in downloading! I must say that taking...

I've just got back home after asking my wife to drive me through rush hour traffic to the Tesla Service Department to pick up my Model S at the time indicated on the app, only to be turned away because the work was not complete and they would have to keep the car overnight!!! I then rang them...

I drive a 2017 model S which has a potentially faulty chip in it which a year ago Tesla emailed me to say they would replace it free when it fails. Unfortunately I can't force them to do the replacement until it fails, though it has had occasional symptoms of failure - screen going black and...

In the old days there was a joke that if you owned a Jaguar you had to own another car to use because the Jaguar was off the road so much. Sounds like times haven't changed,

I am having a similar but opposite problem. Scheduled charging has always worked fine for me. I schedule it to start charging at 4:00 a.m. and it is just finished by the time I go to work, so the battery has the maximum charge for the minimum time. However recently (it may have been the upgrade...

At work I park my Model S in a public parking building and was required to move to a different reserved space. That is when this error started happening to me every day. I don't want to turn sentry mode off because two days ago it recorded a guy in a hoodie trying to break in to my car. My new...

2017 Model S

It irritates me too as a single driver. I came to the conclusion that it is because the car cannot see as far ahead as a human driver and so has to react quickly to close events rather than anticipating events caused bay traffic further ahead. I don't use AP for that reason. I'm sure it is much...

I would really love to see voice commands enabled to allow control of various aspects of the car without having to take my eyes off the road and delve through menus. For example turning on the steering wheel heater, or raising the suspension or turning on the rear seat heaters. This would give...

Ah! Thank you. That explains it. Whenever I park in the street I get dozens of Sentry events from pedestrians walking along the footpath. They are what fill my 32Gb drive. So I need to take it out and delete the Saved files most times after parking in the street. Now I understand what has been...

Thank you jdw for your reply. I guess that I assumed that the software worked like most camera recording systems, where the oldest recordings get overwritten by the latest when the drive fills up. I am going to have to remember once a week to take the USB drive out of the car and delete the...

Hi. Can someone help me with this! What are the rules for use of the USB drive? Is it really necessary to delete the recordings every so often, or is there some setting that I am missing? I would be very grateful if someone could help me with this. TIA.

Is it necessary to keep track of the files on the USB drive and delete them when the drive is full? Does the dashcam software not just overwrite the oldest when the drive becomes full? I realise this is just beta software, but I wish there were some instructions somewhere that specified things...

Yes I have been having it regularly, but fixed it by formatting the USB drive. However now I can't format the drive because it is write protected. This is the second time I have had to throw away the USB drive. I attach an image from the corrupted drive, together with another image a couple of...

Thank you for your suggestions. OK I'll try a bigger USB drive. However this last one was only half used. Half of it had no data on it. If this is a requirement, why isn't it documented somewhere? Why does Tesla expect you to debug their software by trial and error. (What we used to call...

I'm using 16 Gb Sandisk USB drives. I'm sure it's not a hardware program. I'm sure it is the crappy Tesla software. They obviously don't know how to interface to USB drives. I wish they would spend time getting the bugs out of the user interface instead of enabling games. I love games, but not...

The dash cam keeps failing randomly and when I try to format the USB drive I find the USB drive is copy protected so there is nothing I can do but throw it away. I have tried changing the attribute on the drive to "not read only" and that succeeds, but the drive remains read only. This has...

While setting up my car to charge for a long trip tomorrow I encountered a strange screen. What current is DON being charged at? Does anyone ever test this software?

Well my dealer was right (so far). The car got an update on Friday and ever since Spotify has been (mainly) working! According to my phone I am on Version 2019.8.3 da116a6.

I have just heard back from my Tesla dealer: "Yes you are correct, it is a widespread concern. The latest information we have is that there is a fix coming in future updates, should be the next one you receive which is the 2019.4 update."

Data caps could still apply on WiFi. Presumably Tesla are paying Spotify for this service and I wonder whether they are only paying for so much content. I seem to remember reading somewhere that Tesla were going to start charging for a better cellphone service. You could stay with the free one...

I'm beginning to wonder whether the intermittent nature of the Spotify problem is that Tesla isn't buying enough "bandwidth" from Spotify for our part of the world. Perhaps when it works we are one of the lucky ones that got today's allocation of bandwidth from Spotify?

Yippee! Spotify worked for two days this week. First time this year! Then it died again. The Tesla dealer has been telling me since Christmas that this is a known problem and "the engineers are working on it" (since Christmas??)

Thanks for all the suggestions. I have tried rebooting away from my WiFi so there is no changeover, but still no dice. The Tesla agents report that it is a widespread problem and the "the engineers are working on it" but this has been going on for months now.

I have the EXACT same Spotify and phone issues. I am in New Zealand so perhaps we have similar versions of the software. I also have a problem with cruise control stopping the car for parked cars thinking it is going to hit them. I assumed this last problem is a left hand - right hand drive...

For months now I have been unable to use Spotify on the Tesla Account. This started happening last year after a software upgrade. I have contacted my local Tesla dealer and they just say that it is a widespread well known problem and there is nothing they can do about it. What do we have to do...

Thanks Bert for your thoughts. However I don't use the USB slots for anything other than a USB Drive for the dashcam. I don't play music from a USB Drive. The only music I get is when Spotify occasionally decides to work. I guess I get nervous when I am driving along not touching anything and...

Thanks Hank for the suggestion. I will try it, however I have never used the browser in the car so it shouldn't be running anything.

I would like to see the bugs in the current software fixed. Yesterday when I went to start the car the touch screen was unresponsive so I couldn't open the garage door until I had rebooted. Spotify works 50% of the time if I am lucky. Most of the time it sits there with the cursor circulating...

Since my wife always sits in the back seat and likes to use the seat heaters, I have to control them for her. It would be great if either of us could control them using voice recognition, or failing that she could control them using the Tesla app on her phone.

I need to change my email address to my gmail address so that I can interface to Google Home, but whenever I try to do so the Tesla Account website comes up with and yet the email address I am changing to is my own gmail address and so cannot already be in use in Tesla's database. I get the...

Thanks Ande. Where do I post a request?

My wife always rides in the back seat of my cars and likes to use the heated seats. Normal cars have switches that allow her to control her seat herself. Unfortunately, to save money, my Model S has no controls at all in the back and I have to control her seat for her while I am driving. What...

I would like the Android App to be able to control things from the back seat. For example my wife always rides in the back seat but I have to control her heated seats for her. If theses controls were duplicated in the app she could do it herself. I realise that having no controls in the back...

Hi Alan, I have managed to get it working, at least from one direction, but not very well from the other. The problem I have is that I live on a very busy road and it is not easy to try different things and see what works. By the way I made the salesman demonstrate it on my gate before I bought...

My web browser works, however: It is a linux browser. It thinks my car is in Australia. It defaults to Google.com.au. I picked it up half way through December 2017.

Yes I have the same noise in my front passenger side door. (I have a new Right hand drive 75D.)

I live in New Zealand and just took delivery of my model S about a month ago. I am having trouble understanding how to setup Homelink and Tesla here say that Homelink is not supported in Australia or New Zealand and so they know nothing about it and cannot help me. I have configured the software...