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Our 2017 MS was taken to our local SC for the eMMC recall over 2 weeks ago... and it's still there. It took them 48 hours to perform the initial recall service, after which they tried to give me back the car but everything was broken. No GPS, autopilot, FSD, auto wipers, navigation, etc. The...

Because they haven’t called me in to do it yet. I’ve tried to setup the appt but they won’t do it for me early unless my system starts glitching.

I'm very happy those of you with AP 2.0 cameras are getting a free upgrade. That's awesome! Our late 2017 MS has AP 2.5 cameras and has been upgraded to HW3 when we bought FSD, but we're still on MCU1. I asked the service center if I could get a firmware version more recent than last year and...

Ok, I guess we did get something. You have a point. However, $3k for traffic lights with no other FSD features is not worth it. When we bought our MS back in 2017 we had Tesla's commitment that the car was FSD-capable. When we bought the FSD package the next year, Tesla again promised we would...

Same here. Paid $3k for FSD a few years ago and so far have nothing to show for it. Everyone else is getting 2021 firmware updates, but we're still stuck on 2020.48.37.6 because I refuse to pay extra for MCU2 just to get FSD. We're happy with MCU1 and see no reason to upgrade. If Tesla continues...

It sounds like this only works on HW3. Does anyone know if it requires FSD to work? Does anyone on here have HW3 but no paid FSD upgrade? Does the speed sign recognition work for you?

Got an appt with our service center to have this retrofit done. We were quoted $1132 plus tax. This is in addition to the $550 for the rack itself, of course. They did not give me any details about what the retrofit actually changes.

Got an appt with our service center to have this retrofit done. Hopefully they have the parts on time. We were quoted $1132 plus tax. This is in addition to the $550 for the rack itself, of course. They did not give me any details about what all the retrofit involved. I'm not super keen on...

Tesla just replaced the rear hatch power struts on our 2017 MS 75D. They had been developing large quantities of black, crumbly gunk at the upper ends and had been making strange noises. I was told it's a known problem and that newer struts don't fail like this.

Interesting. Thank you Doanster1. I'll give that a try. Power down/reboot did not do anything.

They replaced the wiring harness in the steering wheel and that fixed the problem. So it wasn't software, it was definitely hardware.

This happened to us too. 2017 MS. They replaced the wiring harness in the steering wheel which fixed the problem. Symptoms: nothing happened when we clicked the voice control button. After leaving the car for a while and getting back in, suddenly the car was listening to us as if we had hit the...

Tesla replaced the failing power struts on our 2017 MS today. The hatch is too low so I tried resetting the height. I’m physically moving the hatch to the desired height and holding the open/close button for 2 seconds but instead of the usual beep to confirm the new setting, I get nothing...

MS is being serviced today. The tech said they would replace the voice control "module," whatever that is.

We've been waiting over a year for the fix and were finally able to get something scheduled at our SC last week. Keeping my fingers crossed that the treatment actually works and is persistent. Getting to this point has been nothing short of a a herculean effort. From the very start, Tesla...

Similar experience with our 2 year old MS. Voice commands worked fairly well when we got the car. Over time, and as more updates came in, it got worse. It would only seem to hear us half the time, or it would take forever to actually do what we asked even when it did hear us. For the past 3...

This is a long shot but does anyone have screen captures from the Tesla configurator from Oct 2017 showing the various options and prices, including the EAP and FSD upgrade pricing? I'd like to have these for my own records but unfortunately was not foresighted enough to take them when we...

We recently scheduled an appointment with mobile service to have our yellow touchscreen replaced. We've waited nearly a year, all the while being told that "a fix is coming" and that we "need to be patient." Very frustrating. Tesla texted today saying the tooling for the fix wasn't available...

Interesting, thank you. I tried searching for previous threads on this topic but couldn't find any.

Does anyone else have trouble with their MS randomly playing music on their phone behind a Slacker station? When I last left the car I was listening to a Slacker stream. When I get into the car the next day the Slacker station starts playing again, but at the same time the music on my iPhone...

Stopped by this past weekend. I'm so happy about this new location as it's perfect for our trips to the VA mountains. Previously we were having to route through Wytheville when returning which is out of the way. One ICE'er while we were there, but he stayed in the car the whole time. We were...

We bought our MS in 2017. At the time, the configurator showed EAP as being $5k ("$6k upgrade after delivery") and FSD as being $3k ("$4k upgrade after delivery"). There was no wording that would indicate the "upgrade after delivery" prices would ever change. We bought EAP for $5k, figuring we...

Fellow YBS here. SC promised to replace the screen when the new part comes in. It's quite noticeable and bothersome. For me, at least, it's greatly detracting from the experience of driving a Tesla. This car is barely a year old. What a shame.

The service center here in Raleigh recommends National Dent Works. We'll be visiting today to get an estimate on our MS. We have dents in the rear door and rear quarter panel. I'll let you know how it goes.

Tried rebooting the car and both the release notes and the owner's manual remain blank. I'll call Tesla today and see if they have any additional recommendations.

Got this update last night but the release notes were blank (just an empty white window). Even when I hit the Tesla logo and bring up the release notes again, they're still blank. Has this happened to anyone else? The upgrade was successful because we have vector maps and the speed limiter.

Having the same problem here on a late 2017 MS running 2018.16 firmware.

Does anyone have information on this planned Supercharger in Newport News, Virginia? It's shown on Tesla's web site as going online in late 2018 but they don't seem to have identified an actual location for it yet. We're eager for this location to be built since it will be very convenient for...

Ours is fine but we got a call from Tesla today saying there was a new bulletin recommending replacement of an AC valve to prevent this exact problem.

I saw the option last month, but now it's gone. I wonder if it gets hidden when there are no longer any available appointments at your local service center?

I am now nearly convinced that software updates can be blocked by weak wifi connections and/or older wifi routers. As of last month we had been stuck on 2017.52 for many weeks. We were eager to get the AP updates in 2018.10 but the software update just wasn't happening. I finally gave in and...

Same problem here. A piece of packing tape lifts everything off. Makes it nice and squeaky clean again. But it's definitely annoying how much lint can build up over time.

Before I take our baby in to the SC to get this fixed, I wondered if anyone else has had this same problem? The bottom trim just behind the front wheels is sticking out. It’s worse on one side than the other. It should sit flush. Has anyone fixed this on their own? Would prefer to fix it myself...

We’ve been getting phantom braking multiple times per day ever since upgrading to 2018.12. Happens under overpasses but also away from them quite frequently.

Impressions after driving with 2018.12, coming from 2018.10: noticed the lack of ping-ponging immediately. So nice! Handles most curves quite well. Also handled a rise that, prior to this update, always caused us to veer into oncoming traffic. Remained solidly in the correct lane this time...

I was on 2018.10 for what felt like forever. Kept waiting for the update to 2018.10.4 which was a wide rollout, but it never showed up. That's why I'm thinking Tesla was correct in saying there was something wrong with the connection. Whether that's wi-fi strength or something else... my VIN had...

All I can tell you is what the guy at the other end of the national Tesla support number told me after looking up my account, which was that "the download has been repeatedly attempted and continues failing due to a poor wi-fi connection." The car had a solid 3 bars for weeks with no updates...

We'd been on 2018.10 for what felt like an eternity. Having to read through pages of positive comments about the AP upgrades without being able to experience it was rough! I finally gave in and called Tesla's national support number. They were immediately able to determine that new firmware...

There is a Facebook group for this. Search for "Tesla Parts Buy Sell Trade."

Per TeslaFi, it's installed on a single AP 2.5 MS as of 6:30p eastern. Could this be the build with new navigation or is it just a refinement of the 2018.10.4 AP release? Anyone else get it yet?

That’s ridiculous. Somebody goofed at the factory. Definitely ask them about it!

Interesting back and forth here. Has anyone mentioned EVs that park in EV charging spots but aren't actually charging? I see this all the time at our local Whole Foods and it's incredibly irritating. If you're going to park in an EV spot, at least use the charger. Don't just park there because...

Does anyone have a referral business card template they wouldn't mind sharing?

Has anyone experienced increased phantom drain under 2018.10? I used to lose 3 or 4 miles in a day, but now I'm losing 7 or 8 miles. The weather is the same and no other settings have changed.

We just had our MCU replaced under warranty and did not get the new one.

I'm curious if anyone else has run into this problem. My wife and I each have a fob linked to a separate profile in our MS. If I was the last one driving, when my wife gets into the car alone with her fob it puts her on my profile. Likewise, if my wife was the last one driving, when I get into...

I have no idea. My understanding was the pre-BWD MX had a retrofit available for a while, but Tesla no longer offers the retrofit. That may or may not be accurate. I've never owned an MX and don't know as much about them as the MS. You might check over on the Model X forums. Someone has probably...

I had access to a BWD MS recently and confirmed there is no additional ductwork under the hood. The only difference between a BWD and non-BWD MS is the HEPA filter and the BWD button on the MCU. The debate over ductwork probably had to do with the retrofit that was offered for the Model X that...

You’re correct. Plain old braking. Still scared the crap out of us.

The same.