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Many thanks dlty. Did you get in full what you were guaranteed as mentioned in the RVG Agreement? Any need to do fixings before returning the car?

Since you were successful to complete the RVG, could you give me advice? The RVG agreement says that the car can be returned between the 36-37 months. Does it mean that I can return my MS when it hits on the 36th month anniversary? Doing this can save the hassle of renewing the car license and...

I was luckier than you, slightly less than 1 month. The car was in for more than 2 weeks and Elon was tweeted. Car repaired in less than 2 weeks. Still has minor problems. en-ev, maybe you can take the fast track by making a checkup booking with Elon direct.

Tesla Suspension Breakage: It's Not The Crime, It's The Coverup - DailyKanban Tesla probed by NHTSA over potential Model S suspension issues The suspension problem sounds very familiar to my car!!!

Hi gpcordaro, I got your problem about 2 weeks ago. My car is a RHD. Sound was heard about 2 weeks after taking delivery when steering left while backing up and steering right when moving forward after finishing the back-up. Called the technical service immediately and was told that the car...

You were right. They said that it was me who damaged the car as there was no defect with the car. But why did I intentionally damage my brand new car and caused myself so much inconvenience? Not able to provide a loaner and more importantly, need to repay the loan! If Tesla claimed that...

The new service centre is at the basements of Kong Nam Industrial Building and Southeast Industrial Building, both of which are next to Serenade Cove in Tsuen Wan and opposite to TML Tower.

If I were you, I would think thrice before placing a deposit. Please see my complaint in the thread "Model S in service since 4/28, nobody is picking up"

Shared your experience, gubes, philly and volta. I got my car in mid March 2016 and two weeks after delivery, there was sound coming out when reversing and steering my car left out of my car park and when going forward by steering right after coming out from my parking spot. This did not...

6 to 7 weeks after status is changed to "Production Complete". I will pick up my MS on 10 March 2016.

3 months are about right. Mine was "In Production" on 18 Jan 2016, "In Transit" from 22 Jan 2016 onward, and expecting delivery either the week of 7 March or 14 March 2016.

I can't agree with you more, beewalker (to declare interest, I did not opt the autopilot option). However, it is those TD morons and imbeciles who don't think these safety elements "safe"!

I was advised to keep the wall connector (or even the cable that comes with the car) even if I don't install it as I will need to return it to Tesla when I re-sell to it my MS. That makes sense. If the buyer of your MS can install a wall connector at home, he/she will need to get it from you...

Please bear in mind not to accept exchanging the wall connector for a 13A cable if you want to take the Resale Value Guarantee offer because you will need to return it together with the car to get full refund. Not sure what Tesla will do if it cannot be returned with the car after 36 months. I...

Ms C said mine would only be available early Mar if not late Feb, also subject to custom clearance, etc. I can only sort out financing after the CNY as I will not have time to do it during week days before that. Waiting for a couple of insurance quotes to finalize price comparison. Wait for...

I will PM you her direct line.

Received an email from Carmen and talked to her over the phone just before lunch. Seems that she is quite patient and professional in explaining the steps to follow before car delivery and the arrangement of signing of the final invoice, financing with ORIX, lining up insurance, and making the...

It is just a suggestion. We may fix the group size to 2 - while one attending to the DS, the other helps examine the car as if it is his/her own MS. I have a checklist for things to do this even if I collect the car myself. As said, my DS is Carmen (just talked to her before lunch today to go...

Will do the pick up one at a time. So when one car is being picked up by the owner, the owner will attend to the DS's explanation while the other owners can "examine" the car. Then do the same for the owners in turn. I think there are only 4 owners whose delivery dates are close to each...

I think my DS is also Carmen. She only asked me for some documents sent to her. That is all. Not advice of approximately when my MS will arrive. - - - Updated - - - Wait till you read through this thread "How was your "Delivery Specialist" and car collection experience?" to make the above...

PM sent.

Thanks for the information.

Thanks! In this case, the quote of Direct Asia is more expensive.

If you don't mind, Samleemc, is your MS a 85D? With what options? Any NCD? Looks like Direct Asia' and and Prudential's quotes are comparable but the former's excess is lower. Of course need to know how much your insured value and NCD for the comparison to make sense. Prudential will cover...

Thanks! How long did it take and where is the place?

Prudential's quote is close to $7K. Looks fine but a bit high in terms of excess. Need to do further comparison with premium vs. excess with other insurance companies. MS85D, how much did Kwik Sure quote you and what were the excess amounts? If possible, we should try to pick up our MS on...

How much did you pay for the protection film, Titus?

I had written Cindy's email in my previous message. Please scroll back to look for it in this thread. No. Not yet received the charger but the MO does not allow installation.

Can't agree with you more, unihappytime. Yes, Cindy is helpful and knows a lot about the Model S. She gave advice without concerning whether I would finally buy the insurance from her.

After reading your message, I logged in My Tesla and found that my status was also changed to "Production Complete Your Model S is in transit from the factory." Likely MS85D, unihappytime, samleemc, and I will have the MS on board the same vessel to HK.

Many thanks, MS85D. Hope mine will be changed to "Complete" early next month, if not end of next week. unihappytime: thanks too. I just approached her yesterday and she needed me to answer some questions (such as age, driving experience, occupation, whether there has been claims, any...

Same for me. MS85D: you said you were on a similar time scale as me, but your status has been changed to "Production Complete", starting when your status was "In Production"? Does 2/3 weeks mean 2 to 3 weeks or two-third of a week; ie., about 4 to 5 days? unihappytime said his car was in...

Thanks, ediot.

Ediot, could you share your checklist of what to check when collecting the car?

What are the excess amounts under kwiksure? What is the "extended coverage" offered by AXA? Regular plan is kind of steep already.

Thanks for your information. I did not sign on "My Tesla" everyday so did not know exactly when the status changed from "under production queue" to "being built". Assuming that the status of "being built" changed on 18 Jan, which is 12 days from that of yours, and that everything else being...

I have got approval from Orix on my H-P financing but just not yet sign any documents. Will probably call up the lady at Prudential for an insurance quotation as she was highly recommended by other members.

The services of my DS are so far so good. I made my order in July 2015 and asked for a 2016 manufacturing MS and March 2016 delivery. Since then, I had made 2 changes, first on the wheels and second on the colour of the seats. He even picked up my call when he was in Canada (of course I did...

Many thanks, Mark! Hope you are right. Will get quotation from insurance companies and sign the Orix documents regarding car financing in late February/early March then.

Thanks for your advice. That means I will only get mine in April as the preferred delivery shows March. How do I purchase insurance without any information about the car?

MyTesla indicated that the Tesla Factory was building my MS. What are the next status indicators? About how long from now, on average, will my MS arrive in Hong Kong?

Kowloon Station

Blackvue: [email protected]. Tel: 53495361 They sell and install car cams. Please report if product and service are good if tried.

Me too.

Did you go to Tsuen Wan?

Many thanks, Joseph. Hope that my case will be same as yours.

Thanks for the information and I hope you are right that Tesla will honour the old %. According to the changes, Tesla is talking about using $30,950 or more (depending on the value of the options selected) to exchange for 9,000km in 3 years. Kind of steep though because at $3/km, 9,000km will...

Anyone aware of a reduction in the resale value guarantee percentages? When I ordered my MS, the percentages were 75% for the base purchase price and 65% for the options. Not sure starting when, the percentages had become 70% and 60% respectively. Not sure if Tesla will honour the original...

Good summary. Thanks. I first wanted to have UHF when making the order but have decided not to take it because I listen to the radio most of the time when driving.