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When they were drilling the pilot holes for the pucks to be installed. they couldnt drill straight, then they just send the 5 inch lags sideways into the rafters, causing the rafters to split. out of a 24 panel aray, they might been less than a 1/4 of the lags secured properly.

My Solar system with Powerwall plus was installed in may of 2022. Installers broken over a dozen rafters during install. In order to fix this, the solar array had to be removed, rafters fixed, then roof fixed, then panels reinstalled. system got commissioned and PTO around November of 2023. In...