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Hi, I have a '14 P85D. What's a typical ETA for getting the eMMC replaced? My Service Center claims that my car is not showing the alert, but my car keeps showing the symptoms (no sound, network gone, GPS gone, super slow) and it needs to be rebooted constantly. Why wouldn't that trigger an...

I had their email address from a recent interaction with the online order team.

This noise sounds like a nut that is loose in the door. I doubt there is a nut that is loose in there, but it's just to explain what it sounds like. I hear a "knock" when I accelerate or decelerate. If I accelerate/brake very slowly, the noise doesn't happen. But if I drive normally, at every...

Hi Steve, Thanks for the step-by-step, but the "Do you need more help" button isn't showing for me. I sent an email to my Service Center with screenshots from my app and asking them to remove the bogus entry. A couple of days later it was done (they didn't close the loop with me though - it...

Thanks for the info, but the page above doesn't give me the option for a Live Chat. If I click on "Contact Us", I can select the "type of problem" via a popup menu. When I select "Service", it asks me to type a small blurb to describe the problem. When I do and submit the form, it opens us...

The only way to schedule service these days is through the app. When I go to "Schedule Service", it shows an appointment for a service I did back in November. I'm not sure why it's still showing there, but the net result is that I am unable to schedule a new one. On that same page, a button...

I'm having the exact same problem. An appointment that I had in the past (gone there, service done) is still lingering in my app when I tap "Schedule Service". That shows the appointment in the past, with a bogus status. It does show a "Modify or Cancel" button, which takes me to another page...

They are not waiting for me to schedule an appt, actually. They originally had notified me to come in to the SC to get my wheels installed as they thought they had everything they needed. Once I got there (physically), they said it was a mistake and that they didn't have the wheels. That's when...

Hi everyone, We are a Tesla Family. I own a Model X P100DL, my wife has a S P85D, and my 6 year old has the RadioFlyer... We are happy to be big supporters of the company. But there are still simple things where Tesla falls short and that can be mildly infuriating. I ordered a winter...

It doesn't seem to have great reviews online: Google Maps

I haven't tried that, but I will! Thanks for the tip!

Did you have to do anything special to get it to work? I've tried with my PS4 controllers and no dice. It wouldn't even recognize it to the point of showing the "Play" button. I've also tried my PS3 controllers, same problem. I've tried them wired each time. I have another "generic"...

Me too! ;)

There is snow in Tahoe! 4 Wheels + Tires + Chains Mounted and Balanced Almost new (5 trips to Tahoe). 19x8.5 Rial Lugano 245/45R-19 Michelin X-Ice XI3 XL Lugbolts (20) TPMS sensors (work without any issues on my P85D) I had those on my Model S but I now have a Model X and these do not seem to...

First, I wanted to thank you for taking the time to go through the tirerack flow and seeing the problem. I agree with you about going with 265s on all wheels for winter if closing a 19" size. Then of course, it opens up a couple of new questions: do all the wheels actually fit the Model X...

Hey thanks! That was simple! I just did what you suggested and something new happened: my size started appearing in the popup: 265 front and 275 rear, so that's good news! (it wasn't showing previously, so their database may have gotten an update) Now here's where it stops: I selected winter...

Yeah I'm not to worried about the tires actually. I'm more worried about the wheels - whether it is strong enough to hold the weight and also not interfere with the brake/arm (wheels have various offsets).

This doesn't help me though: the options on the popup menu are "P100D" or "Performance". I happen to have an X that fits both descriptions, and I wonder what I should pick. Perhaps this makes it clearer? BTW, on the back of my car, I have "Dual Motor" with underline, but not red. You've never...

Thanks for your message, but I'm not sure that is the right algorithm: my car just says "Dual Motor" in the back, which is independent from "Performance" or not. The newer cars just say that: "Dual Motor", with an underline if you have Ludicrous (which implies Performance). If you had a...

Yes, it's broken. It's a software problem. I hope they fix it soon.

Hi everyone, I'm looking for winter wheel/tires for my new Model X "Raven" on tirerack.com, where I've been a customer for a long time, but when I add a new vehicle it gives me the option to select "Model X P100D" or "Model X Performance"... well, the former is also a Performance model...

Is there a way to get the other ones to record too? (missing are the pillar cams & the rear one) Thanks!

Thanks for the info. Is that a "while you wait" kind of adjustment or is it a "drop off, get a rental, come back tomorrow" kind of thing?

When I close my (driver) door, it makes a big "metal against metal" sound. I found out it's because the chrome trim runs into the FWD's trim. See attached picture. It didn't use to do that... Is there something that got out of alignment? Perhaps the position of the car when you close the FWD...

4x 19" Wheels + Tires Mounted & Balanced 19x8.5 Rial Lugano 245/45R-19 Michelin X-Ice XI3 XL Lugbolts (20) TPMS sensors (work without any issues on my P85D) I had those on my Model S but I now have a Model X and these do not seem to be a good fit for the X. I've gone to Tahoe 5 times with...

Ugh! Yes, that was it! Found it there now! Thank you!!!

Thanks for the info. That's where I found it for my Model S back 5 years ago, but there is no "My Documents" section anymore. Or there is and I can't find it????

When I bought my Model S 5 years ago, I used to go online and there was a section titled "My documents" (or something like that), and the MVPA was there for me to download. I got my Model X last week, and I don't see any spot online where I can download that document for the Model X. Is there...

I called the number that was listed in my account online. After close to one hour, I got to talk to someone.

When I do that, I get put into a "waiting pattern", and after about 20 minutes, I get disconnected. Sometimes I wonder if I should pick the option "If you need assistance to place an order" rather than "If you'd like help with an existing order"... I guess I'll try that again. I know I've been...

<joke> Perhaps we should create a "marketplace" in here where we each show whatever random configuration was built for us, in case that matches what somebody else wanted. </joke> Been a couple of days for me - still didn't get a new VIN assigned.

The same thing happened to me. I ordered X Performance + Ludicrous with Black & White seats back early May. On Monday 6/3 I get a text telling me I'm going to get a call to schedule delivery. I complete payment online. The next day I get the call, and notice the description in my account...

Yeah, I got that one taken care of. It was fairly easy to do once I got ahold of someone (which is the hard part).

Ah so if it's only for inventory S/X, then my new Raven order probably doesn't qualify.

I'm confused by the changes in prices and promos going on... I already own a Model S and ordered a Raven'X earlier this May, and still don't have a VIN (Estimate delivery was May when I ordered - so that did not happen). Since I ordered, the price dropped by $2K. Also, it seems like there is...

Good to know, thanks! I was wondering about that because I saw a video of "FWD fail" on YouTube where the guy was showing how the X was having trouble in a parking garage. The parking garage didn't have low ceiling, but it had fire extinguishing pipes that were lower than the ceiling, so the car...

I'm about to order but I don't see any spec for tires in the studio. I imagine there are variants based on the wheel you pick (out of the 3 options), but I can't see the tire spec. I'm looking for an option with summer tires, as I'll have another set of winter wheels/tires for the ski season...

Thank you for your answer. I understand the trade-off. With that in mind, I'd personally prefer if the trade-off was more conservative on the width rather than height, as I spend more time in outdoors than in garages, but perhaps the damage is worse in a "height accident", so the conservative...

I have a Model S and looking into an X, and I've been a bit concerned about FWD, in particular their inability to detect things like poles, hydrants, etc... I see a few videos of "fails" on youtube, and was wondering why Tesla doesn't simply lift the FWD with the most conservative pattern (the...

Lucky me, the warranty expired about a month ago. That's also when I did the 4 year service and everything checked out fine.

Update: got a tech on the support chat. She was quite helpful and told me my car was fine now, that it probably triggered because it went under 14V, but that I would not get stranded as I was supposed to have at least 2 weeks of "battery juice". Let's hope she's right!

Just did, but they are closed (it's Sunday). I called the Rocklin service center. Is there a "better" number to call? I'm also in line (#3) for the support chat so I can hopefully talk to a person.

Hi, I'm up in Tahoe (Incline Village, NV actually, walking distance from Diamond Peak's resort) and we got a good snow storm that made things very difficult around the area. That part is not that bad, except that the 12V warning just came up this morning, and I can't figure out the level of...

Well well well, this morning I'm greeted with a "12V battery needs service" message. So my drain may simply be trying to keep the 12V battery alive. It's strange that these batteries last so little (I took ownership in Dec 2014). Time to call service. I hope it's covered by the warranty.

Same here. Vampire drain seems to have increased dramatically in the past few weeks. I haven't changed any of my settings. I'm in San Jose, CA.

What's the problem with "engine"? My dictionary says: engine |ˈenjən| noun1 a machine with moving parts that converts power into motion. Seems pretty fitting, doesn't it?

Can you please explain the math that leads to "free"? I thought it was 30% (not $30K) federal credit, which on an expensive install is a good chunk of money, but the remaining 70% is an ever bigger chunk of money... What am I missing?

This is one of my winter wheels - Rial Lugano fitted with Michelin X-ice... and a sleepy newborn! You should know that no baby was harmed in the making of this picture. It is composed from 5 different photos, shot in a studio by a professional photographer, with the parents of the baby having...

David99 & phillip1s, Could you please post a picture? Thanks!

Please let us know how it goes. I'm trying to find a proper placement for my Flex transponder and would love to hear feedback on the rear location. Did anyone try to put a simple decal (a fake) on the windshield in the "standard location" while keeping the real thing in a spot where it gets...