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Should I contact service?

I have the same issue. Happened this week with the update. I tried the reboot using the scroll wheels but still same issue. Worked.fine before the update. Now navigation voice is only front middle speaker. 2013 model s. Any idea if this is a temporary situation and what can be done to fix it?

I added a new driver profile but that did not help Can you be more specific on what you did to fix it? Had tesla service put yesterday and they replaced microphone and did some things but it is not fixed. They ordered a new steering wheel switch and plan to come back in two weeks. I don't...

I'm having similar issue 2013 model s. Worked well and then a few months ago got update a few get command not understood every time I press button. Basically microphone does not work. I feel I have tried everything from rebooting to disconnecting 12v battery. Once in a while reboot fixes for...

it is not a connection issue. I have restarted the car and it works for a few calls and next time I drive it stops working. The other day I was suoercharging rebooted and it worked for the trip. Cannot seem to get anything to make sense out of it.

2013 model s 60

I have had same issue on and off for a few months now. The other day I rebooted while suoercharging and it suddenly worked. Yesterday I got the newest update .36.2 and I have rebooted twice no microphone, no voice commands, no phone mic when connected. Nothing but a big bummer. Looking for...