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Sorry to hear this, I haven't logged on to the forum for a while so sorry for the delayed reply. This was the finance email address: [email protected] Hopefully you have sorted it now.

I guess then we add tesla app to her phone and she’ll make an account when i send the invite over?

Ok cool cheers. Will she able to link the second key as well?

I have just collected a new model Y and have an account set up for my phone with the key. I need to set up the second key for my wife and link that to her phone. What is the best way to do this? I saw on the car screen i can add a user to my account. Is that the way to do it? I want her to...

Thank you 👍

I’m quite new to this forum so have a question. I’m picking up a model Y on friday. What things should i check for? General look around the bodywork i’m ok with Is there certain things in the car that i need to check? Seems to be some charging cables, parcel shelf (?!), and medical kit...

Yeah i was pretty pissed tesla just ignored the issue for 17 days. I did email them on Monday as i had been getting no where and told them i wanted to cancel. Then Angela in the finance dept actually made some proper enquires for me instead of just fobbing me off and explained what she had...

full payment all recieved. What a result!

update for you. Tesla financial dept have been in further contact iwth Citibank about the payment being stuck in compliance. Funnily enough that came onto my Tesla account last night. Only issue is now I have to pay the balance before collection on Friday. They have told me if it doesn't...

I have limits on how much I can send on my bank account. I can't just send 55k ish in one lump. Plus I have other payments going out so it would have always been in several payments. albeit larger than £1000.00 To do that I need to go into the bank. Now the bank have told me not to make payment...

So i am now over two weeks after making this payment. It is still held with Citibank compliance. I have spoken to Tesla daily and they won't discuss it with Citibank. They tell me there is nothing they can do about it. So I was going to pay the entire balance in the bank today as I am meant to...

Yeah its to Tesla UK bank - The details they provide on their UK website when you log in to make payment.

Yeah I've been to my bank and they say it has been transffered and with Citibank. Never had anything like this before! Really odd.

Has anyone else had this problem? My Model Y is due for collection on the 30th of September. I made a bank transfer on the 10th of September as a test payment. This has never appeared on my Tesla account. All the bank details are correct. My order ref nuumber was correct. My bank confirms the...

Has anyone else had this problem? My Model Y is due for collection on the 30th of September. I made a bank transfer on the 10th of September as a test payment. This has never appeared on my Tesla account. All the bank details are correct. My order ref nuumber was correct. My bank confirms...