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My system too has this issue, among others like bad installation, from day one, and in true Tesla style, cannot get any help. Biggest mistake I made getting a PV system from these jokers. Never Tesla ever.

Not surprised at all, unfortunately. 5 months and still waiting for them to set my poorly installed panels right. Should have listened to so many people who told me not to go with Tesla. Definitely not their cars now.

I was in a similar situation a few months ago, decided to forego PW completely (Santa Clara requirements for PW installs are crazy, Tesla does not look into innovative installs(like you see in other countries), Tesla customer service sucks (still waiting for a repair on a badly installed panel...

I looked in to it, when I wanted to add more panels to my 8 yr old PPA system. It did not make any financial sense, based on the quote I got from Tesla. Ended up getting(buying) a second PV system. Which on second thoughts, should have never gone with Tesla, as it is now 4 months since I am...

3 months and still waiting for them to fix / remedy an installation problem. Never Tesla.

I would much rather have a company who I can depend upon for 10-15 years than one (Tesla)who do not respond to any warranty issues now!!! Still waiting for a repair on a newly installed PV system, 3 months and counting.

I am still waiting for someone at Tesla Customer service to get in touch with me. I first posted a message here on October 1st, about my newly installed PV system (only), when I noted a panel appeared displaced/misaligned, noted within a couple of months after installation. Contacted customer...

Since the Neurio device has been installed, and I did NOT connect with my wifi, the Tesla app appears to be showing me all the information, so likely there is a cellular modem in it. (I am PV system only). So, how does one connect with my Neurio? Will Tesla provide me with the password if I...

Tesla changed the service call to today, Oct 31 (from 27). Technician came, said, he was updating my system with a device, which is placed in the main panel, apparently communicates with Tesla to monitor my system. Then, he wanted me to give him my WiFi PW, which I will NOT, have never done it...

I just got a text saying someone will be out to see my panels on Oct 27. Now almost 4 wks since contacting them. My power production graph has been funky as well. Not a smooth bell curve anymore. I did mention this when I contacted CS. Not heard back about this. Getting to be frustrating that...

After waiting for a full week, 2 emails to the Project advisor, with no response, I chatted with customer service and submitted a photo for review. They told me that they will get back to me in a week.

My experience has been the same. I have a system I leased (3.06kW) since 2014, and then added (9.6kW purchased) panel only system this summer. The planning, scheduling, instal, PTO has all gone pretty good, I was not in a hurry for anything, that helped. About 2 months after instal, and a month...

I had a second site visit to discuss PW placement away from our home structure, unfortunately, no one turned up on the scheduled day! As usual, was not able to get in touch with anyone at the time. Waiting for a rescheduled time, but also considering doing away with PW's altogether, as I feel...

My experience with Rudd HPWH is great. 80 gal tank on Heat Pump is adeq for 2 people in winter. If we need more, then I just switch it to ‘High demand or Electric mode’. Which is rare in my circumstance, with the pandemic. The power consumption is awesome, 6kw/day in winter, 4kw/day in warmer...

Well said and succinct. Thx.

This helped me understand a lot.

Thank you all for the responses. I have serious concerns about the ‘humming noice’, it is more an amplified resonance issue heard through the structure of the house. The HPWH hum has really brought this issue to the forefront for me. I have decided not to have the 3 PW on the wall (Kitchen). I...

Same thing with my system, and it always has been so. My understanding is, when my PV’s are producing, some of it is used by all the stuff that is plugged in and running in the house. It is only the excess over that that is sent to PGE, and it is only that part that I am compensated by PGE. So...

What kind of a wall is it mounted on? Masonry or wood studs.

I am waiting for a PV system with 3 PW install in March. I have this question to the folks here. My PW’s are to be mounted on the outside of our kitchen wall. (Mounted on to the home siding). Is the PW humming noise a big issue?. I have seen some videos out there, and they do seem annoying. I...

G Jones, Appreciate it. Nice install. I want to put a masonry wall by the fence and have the PW there. My fence is wooden, so will have to build a masonry wall just inside, running along the fence, and will need to trench for the conduit. Let us see how it pans out. Very difficult to have a...

Hi, I am waiting for an installation. Is it possible to upload a photo of your PW installation?

Did I not hear that Santa Clara county fire department will not allow stacking power walls? Or have they changed their tune!