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4 months later my model Y performance lemon (VIN 5YJYGDEF8LF044434) is back on the market at Tesla Mount Kisco, upgraded to FSD and a $2,690 discount over buying new. Good luck to any new buyer. 2020 Model Y | Tesla

Hey all, run away from Tesla Mount Kisco if you can, this was my experience: Towed back to Tesla after driving only 32 miles... Mount Kisco leadership refused to respond to my multiple requests to contact me. The store leader's name is Vaughn Mason ([email protected]), you can try reaching out...

Sorry you had to go through this, I just looked at all the photos, that car had a lot of issues! I cannot imagine how long it would take them to fix those issues and how many service visits. As an fyi for all, I do think that Tesla's 12 month hold for ordering the same configuration, while...

Hi Jeff, I'm guessing that mine was titled, I didn't start initiate the return until day 14, and had to go back home to get my wife's signature (she was also listed on title) and overnight the return paperwork back to Tesla. They wouldn't have received until Saturday, so likely no one looked at...

Hi, for me no, wouldn't do it again. I returned my Model Y Performance and while Tesla was willing to get me an identically configured vehicle since the original didn't work, I declined. I had a couple weeks worth of patience, but that dried up and I never want to repeat the hassle.

Hi, short story is I learned that Tesla can change a lot of things if they want to. On my original 6th day of the 7 day window, after receiving no responses to multiple calls/emails about my repair completion being forecasted after my 7 day window, I travelled back to the dealership and asked...

Returned: 5YJYGDEF8LF044434 (Mount Kisco, NY) Lots of supporting details in a separate thread titled "Towed Back to Tesla After Driving Only 32 miles..." This occurred on delivery day. Eventually it will get a new rear drive unit, which is suspected to cause the issue which shuts off the car...

Hi All, I officially returned the Model Y Performance last night. It just wasn't meant to be and my final decision aligned with what many of you suggested, thanks for your input and I have no regrets. It still had not been fixed after 14 days with Tesla Service and the repair forecast...

This is awesome, what a great reference! :-)

Hi all, an update on my Model Y Performance: Tesla Service still hasn't been able to identify the drivability/safety issue with my vehicle in their shop and when I drove back to NY tonight they denied my request to re-start the 7 day return policy when they eventually do return the vehicle to...

Thanks Firedog, that's helpful info and I'll relay it to my service rep. Can't hurt. I also just checked my app and Tesla Service's estimated completion is 2 days past the 7 day return policy date. While it's just an estimate, I'm not ok with even the thought of owning a brand new car for 1...

Quick update from Tesla service: they informed me that a firmware update had failed yesterday, which was thought to be the culprit and why the car shut down unexpectedly. Tesla reloaded it today and everything looked good until they took it for a test drive and the same warning lights and...

Hi, I think you're on the right track if you're able to be speaking with a person, that's key. I found it frustrating to be dealing through emails and texts regarding issues that occurred leading up to my delivery. They would email or text me, I would respond and then all would go silent on...

Thanks for the tip Zecar, I called Tesla Mount Kisco Service right when they opened at 8 a.m. Had to leave a voicemail as no one picked up the phone, but will keep trying until I get to speak with someone.

Picked up a brand new Model Y Performance (VIN 44XXX) this evening from Mount Kisco, NY, drove it back to CT where it broke down as I was backing out of a driveway. Reverse lights stayed on, several warning lights popped up on the display and the car wouldn't move, I couldn't select any gears...