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It’s working for me now. I was able to successfully log in and place a homelink order.

Got this reply from Tesla today. “Thanks for contacting Tesla. First and foremost, our apologies for the delay in reply as our shop site has been experiencing technical difficulties. The issue is actively being resolved and we recommend that you attempt to place an order in 24 to 48 hours...

Still no dice for me - and still no response from support.

Didn’t work over VPN. Tried contacting Tesla a few days about this but never got a response. I have to have service to fix my vanity mirror lights and was hoping to have homelink installed at the same time.

I’ve been having the same issue. Seems to be related to single sign on. If I’m not signed in I can checkout as a guest - but I can’t check out if I’m signed in. I’ll try again later on VPN (west coast) and see if that makes a difference.