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Our "baby...." Hope all of you still waiting are hanging in there!

Agreed - I didn't storm in like a bull in a china shop - stuck to the facts and got the support I needed. It was stressful that's for sure, but I absolutely love this car. My wife and I commute every day into Boston (yay HOV lane!!) and autopilot has been fantastic. My wife joined a FB Tesla...

Shareholders > Product > Customers > Employees ... at least it feels this way from my interactions. The folks I interacted with at Dedham and Boston seemed almost "shell shocked" - like if they are just operating day by day and always looking over their shoulder. It's actually kinda sad, really.

Well, I don't wish ill on anyone, especially not if they make a mistake or are not able to keep up. However, I do think a good talking to would be appropriate. I'm hoping either way that Hugh (or others like him) get the training they need to ensure best possible service. It's not like it is...

Not sure, but I would not be surprised if he had a good ol' talking to. Interestingly enough the rest of the guys at the delivery were walking on eggshells while I was there. The finance guy kept messing up and I kept correcting him. He certainly tried and I dont fault him for that. But in the...

Interesting. This is exactly one of my worries with the white dash. It's close to winter now so I am not sure I'm getting the full effect. So far hasn't be a challenge. We will see next summer I suppose. And as far as those here honestly and empathetically defending my original posts of concern...

Possibly. I had already purchased the basics like all weather mats, aluminum pedals, and wireless charging. Thinking about the spoiler, interior wraps and paint protection. Any suggestions? BTW - you all were right. Best vehicle I have owned. Super fun drive, super quiet, and totally...

Ayup! Wasn't going to let myself nor my family down. There was no yelling... just intellectual intensity and bravado. Not saying this will work for everyone, but it worked for me. Funny that the car was all set and parked outside ready for delivery. They actually could have done it if they...

Thank you kindly!

UPDATE: I did not cave in. My wife and I decided to just show up unannounced. We asked a sales rep who was on his computer if we could see a manager. He said... "Well maybe... but what's going on?" My wife started explaining the situation but the sales rep just kept staring at his computer...

Thanks @Hovscorpion1 I very much appreciate it. I also am very sorry about your experience. I don't wish this on anyone - outside of your home, the family vehicle is likely to be the most expensive purchase. It just shouldn't be this way.

Thanks @esrandl - I am at 50-50. I am pretty sure we're just going to show up there this morning. We need to know that we're not just getting jerked around here. My VIN is no longer showing up on my page (though it is in source code still). Something is fishy here and I already don't trust...

Thanks @glide... definitely something to consider. I appreciate the insight. "Need" is a relative term. Technically, we have another vehicle - my wife's Honda Fit who we were passing down to my son. This is the vehicle we've been riding into Boston with over the last month... not as comfy as I...

I wouldn't be surprised if @quikshifter is a Tesla delivery center rep... If I am to believe he/she is actually in Houston, then I take solace that this is not "Hugh" at Dedham, MA. If @quikshifter is not a Tesla employee, then he/she is just a sad human being with no empathy. Thanks @PhillyDoc...

So your answer is "deal with it?" Nice buddy - thanks for that, seriously. I don't know you, but I would never wish this on you or anyone here.

Wow - just wow... I'm so sorry that happened to you. I have never really been an Audi fan. My trade-in vehicle is a BMW. It surprises me that the level of intellect of people in general seem to be going downhill. We are de-evolving... we are now dealing with people who have to rely on a computer...

Much appreciated @hcdavis3 - I am nervous that this is just a bad omen for the future. I really really want to like Tesla, but this is going beyond just inconvenience. I've been pushed around too long and I do not excuse bad customer service. It's not like I'm one of those entitled individuals...

Yes. And VIN is on my page as well (not just in source code)

This is just... scary... I am not sure what to do here. Basically I am at a point of 1) asking whether I have come this far so I should see it through, or 2) run... run far far away I need a new vehicle. This is not a toy for us. The reason we went this way was to support the cause. But it is...

Ok. So maybe the reviews are accurate. But I am getting the sense this is a tale of two extremes. I am not quite sure which version of the story I am in, but it is feeling less fantasy and more nightmare.

So interestingly enough, yelp reviews for the Dedham location on its surface don't look bad. But then you dig deeper to see that there are a ton of reviews with no comments, just the stars. Makes me believe that someone is purposely voting up this location artificially to overcome the bad...

When I bought my BMW 3 Series, I was practically given the keys to the dealership - you'd think I was a king or something. Sad thing is that I paid way less for that car than I am expecting to pay for this Model 3 That seems to be the answer - well, then just cancel! Sure, I can do that. And I...

So then the skeptical in me thinks that this is exactly what they want because they have a buddy that wants my exact configuration and now that it's here, they're going to hand it to someone else. Paranoid? Sure why not? After all, I'm spinning out here with madness after the shenanigans this...

Worse how? I need to know what exactly I'm getting into. I heard that the delivery process was awful but that the vehicle itself is well worth the wait. I have been religiously checking in on what to expect, but THIS, I did not expect. Please inform the uninformed as I am starting to feel this...

So it's about 4pm on a Friday night on the 15th of November, on "Delivery Day Eve." I get a call from Hugh in the Dedham, MA delivery center confirming my pickup at 12:30pm on Saturday, November 16th. Awesome, I'm getting excited... but then Mr. Hugh says "Well I noticed that your trade in...

Well that's not reassuring :) I'm hoping that my M3 just got put on one of those newer trains with no problems. God speed to the train! Best of luck to those who purchased performance vehicles. Hope for a speedy delivery for you too!

Hope, my friends... East Coast is getting matched to 2020 LR AWDs. My SA has been in contact with me today and confirmed a VIN for my config: Ordered 10/5 LR AWD Blue/White 19 Sport FSD He says it's on a train now inbound my way... said it may be one or two weeks. Didn't think it would take...

#jealous

Get excited... get ready to wait... wait... wait... and more wait... I wish it were not this way, but it is the story of many of us. Probably why we will simply accept whatever we get and excuse any defects because the alternative is more waiting. At least you found this forum and will enjoy...

Oct 5th order LR AWD Blue/White 19 Sport FSD RN = 39467 Called Sales office since my SA must have gotten mauled by a bear or something. Was basically told that 20+ vehicles sold at that center have not been delivered yet. Used the tracking spreadsheet to say that's strange because here's these...

Not sure some days whether the forums are helping or hurting my impatience... :)

I must say, THIS is what makes the wait bearable - the community of "soon to be" Tesla owners who support each other through the gripes, the consoling, and the outrage. Not saying this was intentional on Tesla's part, but when you have fought next to your fellow soldiers in the fox hole, you...

Its gotta be a ploy... a technique to get us talking. The more we talk about it the more attention they get... the more the word spreads. I have a new idea... No Talk, No Touch, No Eye Contact (thank you Ceasar Milan). Reverse psychology... make them THINK we stopped obsessing over our orders...

Well who wouldnt delay the assembly line for Taco Tuesday? Oh wait... thought most of it was built by automation/machines.

Which is exactly why I waited so long to commit. Horror stories for the few brave souls on launch! #respect

Now THAT would make sense to me. Wonder if they sometimes play pin the tail on the donkey... but with order spec sheets.

Ok. That's helpful to know. Yeah to me, software doesnt make sense to delay full production of the hardware. However I saw prod videos that showed front control units pre built put right into the shell. So maybe the delay is the number of preprogrammed Autopilots matching up to color and trim...

Only difference in spec (from what they posted) is Autopilot vs my FSD. VIN is a 539 number for theirs

Their order date: Oct 17 Their VIN date: Oct 29 Their delivery date: Nov 4 My order date: Oct 5 Silence....

Ahhh... the Zen answer. I appreciate that. It is about the struggle I suppose that makes us passionate Teslafanatics. However, in my case, the VIN and delivery confirmation by the other customer also had white interior. And it appeared to be a later VIN (not a previous reject). I guess we can...

Ok. I am struggling to make sense of things now. I am starting to see other orders on the tracking sheet which were placed 12 days + AFTER my order was placed, with essentially the same or similar configuration, get a VIN and delivery date even though I am on the East Coast. Does that make any...

I think I feel a trend coming on.... 14) begin building your Tesla Model 3 shrine at home... start considering what Model 3 stuff to bring to your office.

This is what I'm doing... watching this over and over again like 100 times... multiple times in a row when I begin hyperventilating Enjoy. :)