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I have just had a similar issue. My Model 3 was older but still under warranty and the response was the same except they will not do the repair even as a good will gesture. In fact the manager added to the list of substances that could damage the steering wheel, lotions, sunscreen, hair sprays...

I have been in exactly the same position in having to use a supercharger before a long journey. So if you really need the power, turn off IO and set a schedule in your car to start charging at 23:30. Beyond that if I don't need the charge I'm happy to let IO do it's thing. But I really would...

Thanks

If I turn IO off in the IO app, can I assume I will still get the same cheap rate power 23:30-05:30 as previously? I'm fine with having the IO switched on most of the time and accept its a beta set up, so charging (at least in my case) is a bit haphazard, but there are occasions when I really...

Yes I have turned off the scheduling after 23:30 in the car. I really do need to charge the car tonight so I pressed bump charge in the IO app but it still didn't work. I went outside at 01:00 and unplugged the car and plugged it back in and pressed start charging button in the Tesla app (bump...

Looks like its IO turning the charging off when it polls the car (within 30 mins)

I'm still having on going issues with charging and I've been trying to pin down exactly what is wrong. Unfortunately there are a lot of potential variables. I thought initially that it was only charging on the first time slot, but last night I didn't get any charge at all.

IO Failed to charge my model 3 again tonight despite having a schedule at 23:30 for 7 hours. I couldn't get it running from the app and had to go outside and unlock and plug the thing, plug it back in and away it goes. I have had enough and will revert to setting the schedule in the Tesla to...

So the interesting point is, what causes you to charge without issues, where as many other people experience regular or intermittent issues?

Did you have any problems last night? It seems that a lot of people (me included) had problems judging by the posts here this morning. So its strange that some experience these problems and some don't. I wonder if the issues might be location specific?

Like many people I had problems last night just 2 miles of charge added (fortunately not a problem for me). I noticed at around 02:30 that the Tesla app just hung and wouldn't do anything, even after re-starting the app it was away with the fairies. I didn't go outside.

Ok that sounds worth a try thanks a lot. It really doesn't sound complicated, but if you don't know exactly what to do it looks like it can go wrong either way (wrong rate or not as green as it should be). It does surprise me that the Octopus support team weren't able to explain this (we spoke...

We had problems until I set the Tesla to only accept charge at 23:30. Since then I have been monitoring what's going on. We have been sent all sorts of charge schedules, but the car always starts charging at 23:30 regardless. Yesterdays schedule was 02:30-03:00, 03:00-05:30 but it was fully...

Interesting, last night we didn't even get a schedule until 11:30 when presumably the Tesla switched on, IO noticed it, create a schedule and the car started charging. Perhaps it depends when you plug in? We plugged in well before 17:00 yesterday, so might have missed the window for IO to set...

Thanks for all your responses “Why don’t you just enable schedule charging in the app at 23:30 and choose off peak charging “ That would prevent Octopus from charging before 11:30, however given the circumstances and the run around we have been given I think that is exactly what we will now do...

We were connected to IO on the 6/3/23 and have had problems ever since. Everytime I plug in our model 3 it starts charging from the mains and from our power wall (presumably at peak rate between 15:00 and 18:00) so I unplug it and plug it in again at 23:30 or if we get a schedule, at whatever...

I was on version 2020.36.10 the day before yesterday and had an overnight update. I went out to drive the car in the morning only to find that the screen was stuck at 80% update (after 12 hours or more overnight) and the car was un drivable. I eventually got it working by at least 2 hard reboots...

Thanks everyone very helpful. I didn't think I needed to set the fixed time charge as I don't keep regular hours, however thinking about it, it's obviously a useful fall back if I'm away and easily over ridden by pressing charge on the phone. I have also turned off the sentry mode and will only...

Looks like I need to set it to charge at a fixed time to resolve the issue. I hadn't thought about doing that as I normaly use the car everyday, just plug it in when I get home and by morning its charged. If I set it to charge at say 8pm and I don't get in till 9pm will it sit plugged in all...

Ok so climate was not switched on but sentry mode was. I have 2 USB sticks one for music and one for sentry mode plugged in (surely a USB stick is not going to cause any significant drain is it?). Perhaps there's a setting that I'm not aware of that force it to do regular short charges once it...

I've just been away for a holiday and on return noticed my M3P had almost completely discharged. I left it with about 240 miles and 10 days later it only had 47 miles. I left it plugged in all the time I was away. It wasn't a problem, but it might have been as I wasn't aware the drain was as...

Does anyone have a list of new Superchargers installed over the last 6 months?

I carried out the full shut down as described from inside the car, put my phone into airplane mode and waited for half an hour (read a book) didn't even leave the car or lock it. Seemed to fix it for a short period but it didn't last long. That afternoon I was slowly approaching some traffic...

@mswlogo - sorry I miss read that - thanks - will try the shut down and see how that goes. @RedModel3 - might be an option as you say I shouldn't have to wait till February

I have unplugged the Tesla USB used for Tesla cam and carried out a hard reboot in park mode (foot on break peddle and both steering wheel buttons depressed) as suggested (thanks) but sadly to no effect. I'm still getting many repeated warning messages as described above. Testing it out today I...

I've had a performance M3 for almost 4 months with no issues until the day before yesterday (12 Dec 19) when I suddenly started to get a lot of warning messages: Automatic emergency breaking is disabled Traction control disabled Stability control disabled Regenerative breaking disabled And...

I have just been on a 3 day trip around Kent – my first long distance multi day trip and several things became apparent that I had not considered: Firstly check and double check your options and have contingency plans. I was planning to charge at Maidstone and latter at Folkestone. But looking...

LOL I might be in the dog house if I set the car in dog mode whilst my wife was sat in the car :D

Thanks for that. Sounds like the just walk away feature is a non starter for me and probably many other people. I will turn it off right now.

We had the burglar alarm go off on our model 3 yesterday, has anyone else experienced that? It made a frightful noise and commotion for a minute or so and I'm trying to understand what caused it. I had tried to summon the car in a car park earlier but to no avail, there was some sort of...

I just hope that we are provided with a range of suitable sounds and that it’s not too easy to hack. I mean, hopefully we won't be having listen to Colonel Bogey or worse from comedians

All electric cars will be getting low speed pedestrian warning sounds in the near future - this is what the Model 3 might sound likee: This Is What A Tesla Will Soon Sound Like At Low Speeds | CleanTechnica Not sure about this, it seems to be a good idea for visualy impaired pedestrians, but...

I just had a TNT delivery fof a type 2 lead from Tesla which they said was missing. I went to put it in the front boot (first time I had even looked in it) only to find there was one already present (I think). The two leads are very similar indeed but not identical. How can I tell if they are...

sounds a lot better, I suspect that volume has something to do with it. Roughly how many do you think they were shifting per day?

Well finaly got it all sorted and picked the car up yeaterday. It was quite an ordeal but the car's great.

I was wondering how people have been finding the customer experience of picking up their cars? Mine was not good: I picked up my performance model 3 from West Drayton London yesterday. The car’s great but the service at West Drayton isn’t. I’s not the fault of the staff who were running around...

Yes I think I would feel more comfortable having specified insurance for the Tesla. As far as I can tell Tesla are to all intents and purposes uncontactable. I have also complained to customer suport but have heard nothing from them either. So I will just have to wait and hope they send the reg...

Thanks, I very much hope so. It makes for a very painful buying experience not knowing if you can get the car insured or not in time. I have just emailed [email protected] about it. Considering the cost of the car the difficulty in communicating with the West Drayton centre is totally...

I will be picking up my new Model 3P from West Dryton next Tuesday (27th August 2019) and I need to insure it but in order to insure it I need the registration number which I don't have. How do I sort this out? I have tried emailing (no response) and I have tried phoning, but without any luck...

Yes I have a date and a time on my order page. So that's something. How long after your initial notification did they call you?

I recieved an email this morning to say that I could pick up my Model 3 From the Heathrow show room at some point between 3rd and 10th September. An hour later I recievd a text saying that the delivery was confirmed for the 27th August! Asking me to confirm by replying YES. Unfortunately there...

Changed from LR AWD to P+ (488xx) VIN but no email

Just spotted my VIN # in the source code today (488xxx) must have appeared in the 3 days since I last checked, but no email yet. Anyone else have a VIN but no email?

It’s interesting to see how all the FSD features are developing and I’m planning to have FSD on my model 3, but I fear that it the UK at least there will be extreme regulatory resistance to driverless cars for a long time to come. Despite often claiming to use evidence based policy the UK...

And its still reported as coming soon in July 2019. Frankly I don't believe it. It's not coming soon its coming some time or never

Following the price drops I changed my order from a 3LR to a 3P+ and I will still be paying less overall so - result. But like many others I have also probably contributed to the chaos by jumping between the queues. While on the phone I asked the guy about deliveries and he said they were...

I ordered a LR AWD Blue 19" wheels, FSD Model 3 back on the 1st May. I only found out about the price reductions when I phoned Tesa to ask about delivery dates! After a brief discussion it bacame clear that I could upgrade to the Performance Model with 20" wheels in blue with FSD and it would...

Thanks all for your input MCRO - but how many model 3 varients was that?

Looking round the forum there appears to be a lot of acronyms which makes life confusing for newbies. Looking on one thread I see: AWD LR Model 3 P+ SR+ 3PD I think these are all Model 3’s, but it is confusing. Are there any official identification letter? My understanding is that the Model 3...