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From the freshly published Owners Manual: 12,000 MILES, OR 12 MONTHS whichever comes first Maintenance and service must be performed by Tesla-certified technicians. Damages or failures caused by maintenance or repairs performed by non- Tesla certified technicians are not covered under the warranty.

@aviators, thank you for the corrections. My main point is for Tesla to communicate with their customers. A delay in the line due to a defect could be communicated to the future owner as a delay that will be corrected. A knowledge of how the factory is running the builds, even a general and...

I love the Model S, and someday anticipate jumping in (next year maybe), but really feel the pain I read about on here. I've been following the forum here and on TM and have put together a story. My focus is to get the attention of George and Elon and get them on your side. Comments welcome...