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Yup 16 months ago. But middle of pandemic and the service center really didn’t know what they were doing. Tried to find someone to talk to but doors all locked and no phone number to call. When I drove up got a message in the app thanks for dropping the car off but no further instructions. Kind...
Got my model y in June of 2020. With the pandemic I was unable to get some repairs done because when I took it in for service there was no one at the Las Vegas service center to talk to so I didn’t even know when the car would be repaired. Finally got an appointment on this Sept 25 to have the...
Ok this is a really dumb question but...... I have a MY dual motor tires with original wheel covers which came with the car. I am a senior with arthritis and short stubby fingers. I bought a small portable tire inflator on amazon and it works. The problem is that with the wheel covers on the...
Had to update this post. I guess I have entered the Tesla Service Hell. Had an appointment this morning at the service center and went and it turned bad. Was a couple of minutes early so tried to part. This was at 9 am and there were no parking spots left and several vehicles which had...
An update. My on site repair has been cancelled and a new service appointment scheduled for the service center this Friday. Seems like I am now entering the Tesla service pit. Asked for a loaner since I am a care giver and the car is for all intents new. Also since its Friday if it runs into the...
Had my appointment yesterday but the problem is not fixed yet. They determined that it is a problem with the pistons. So waiting for the next appointment which is two weeks out. They thought it was a latch problem and said they had not run into this problem before. So had to order parts again.
Had the appointment for last Friday. It got cancelled because the part had not come in. Was rescheduled for this afternoon but was cancelled again because the part had not come in. Now scheduled for 10 days out. Wonder if this is just a part supply problem or if more and more MY are having the...
Had mine tinted and ran into the rainbow problem with the polarized sunglasses I was using. Looked all over for a not so expensive pair to try that was not polarized and finally found a pair at Walmart. I got a light grey tint with mirror finish on the outside for all of $10. Keep those in the...
Has anyone put clear tint film on the front windshield? History is I live in Las Vegas and we need to protect from the summer heat and sun. There are almost no sun screens yet for the MY but several places here in town are putting clear tint on the front windshield to reduce heat transmission...
Just got my MY 2 days ago and have a question about opening the trunk. I have a drive way which slopes slightly. When I park with the front of the car sloping downward the trunk will not fully open. I open the trunk and it opens about a foot then stops like it too heavy and then closes. If I...
Are you ready for the rest of the story? Went into the Tesla store around noon and asked for the salesperson I had dealt with. He wasnt in and they said no one else could process a cancellation. I started to get a little hot under the collar and suddenly it turned out the manager could process...
After doing a lot of soul searching have decided I am going into the store tomorrow and have them cancel the order and arrange the refund. I dont need a Tesla for $60,000 that badly. There is just too much competition coming along and they need to figure out that the customer comes first and...
This was a Tesla store mistake. Was at the store for a test drive and decided to order. Told the salesman that I would do it when I got home as I had a referral code to use to get the free charging. He said he could do that in the store and I showed him the referral code I wanted to use. As you...
Have been trying to cancel an existing (new) reservation/order. Got a call from the Tesla store and they said they had mishandled the referral code for free super charging allowance. They ordered the car and then entered the referral number. Turns out it should have been the other way around...