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  1. passhard

    service center survey - pissed off customer

    my second last visit to the SC I had sum words with the manager when he mentions to me that when I get the customer service satisfaction survey to rate them when i indicated I would not be giving a favorable rating due to the usual Tesla runaround and employees blaming each other for...
  2. passhard

    can't connect to Tesla App after car was picked up from,service center

    any idea what i need to do? I'm away at the moment- but car was brought home yesterday and app still shows it as being at SC - last update Dec 6.
  3. passhard

    so....some Model S will be out of WARRANTY soon *battery pack pricing

    we will finally know how much a battery & drive unit replacement will cost! any guesses? the cost will definitely effect the used Tesla market!!!
  4. passhard

    Model 3 rattles and noises?

    i had a model 3 loaner for a day. when i had radio volume down i noticed a lot of rattling coming from all directions - i couldn't pinpoint what was loose. is this a common issue, or was this an isolated incident
  5. passhard

    ESA- Extended warranty deductible question $$$

    Let's say you have 4 items for replacement and when you go to your appointment they only can do half the repairs because they need to order parts. Do you pay the deductible twice because Tesla turned it into a 2 visit repair?
  6. passhard

    strangers askin u questions bout ur Tesla- do u recommend ot not?

    i had a few people asking me bout my Model S this weekend at a hotel destination charger i told them car is wicked awesome, but Tesla employee's are bananas and trying to ask questions or arranging service can be bonkers i tell people to stay away unless they like the feeling of frustration
  7. passhard

    what does a Tesla service center receptionist look like?

    hint: she's a ghost
  8. passhard

    service center fun! blame game

    wowza - i added to my google review and added sum photos Tesla Service Center 845 Carling Ave, Ottawa, ON K1S 2E7 Google Maps
  9. passhard

    did i get a new battery for my watch or my car? LOL

    picked up my car today. no paperwork- no invoice - nothin... i got an invoice when i changed battery in my watch a few years ago....... wooooot woooot
  10. passhard

    Battery pack swap out today- question for y'all

    so i keep going into my app to see if any action with my car i wake up today and car is online battery is plugged in--- with like 25 kms of juice hood is open charge port is open it's slowly draining out--- now at 4 kms of range software update 2019.32.12.3 is happening now so...
  11. passhard

    you can only book Tesla service at your nearest SC now???

    even though app allows me to book service appointment at another SC.....employee at this SC keeps saying they will not work on my car there? say i gotta do service at home SC!! anybody else here this kinda crap from a Tesla service advisor before?
  12. passhard

    can u imagine how bad Tesla service will be in 2022?

    Just thinking bout how bad it could be in 2022 if Tesla doesn't figure out how to run service centers by then.....my head is spinning after just a few back n forths. When Model 3's have been on the road for 4 years. and Y's on the road.....how will they handle all the extra service requests
  13. passhard

    booking service and dealing with incompetence

    so my car is at a Tesla SC and will be for a few weeks. i had a service appointment booked for this week at my home SC.....but they had to ship my car for battery replacement, so I asked the other SC if they can complete my service there. -tbey replied back that they will replace battery pack...
  14. passhard

    UPDATE- Model S 85 battery pack replacement

    so ya, they finally give me a timeline for this replacement battery pack. approx 3 weeks......so let's round it up to 6, right? they also tell me they don't pay for gas anymore in rentals & since the 2 loaners are out---- it's my bad luck! i can now have a loaner if i go pick it up 2 hours...
  15. passhard

    Tesla customer service email?

    i keep getting bounce backs.... anybody have a good email addy? maybe even someone who's in charge? a always feel like the customer service emails from Tesla are being sent from some 17 year old in a call center
  16. passhard

    anybody download the Tesla App on the tiny Palm phone?

    it's so cute. it took me a few attempts to get password typed in....but i got it done! a Steph Curry 3 inch Palm phone is way cool yo!
  17. passhard

    which Suoercharger App do you use?

    I use one called Superchargers .
  18. passhard

    supercharger locations I-95? crapola

    crazy stretch of crappy superchargers between South Carolina & Florida. i see see no future plans for new supercharger stations???? what gives?
  19. passhard

    anybody on the inside know if Tesla factory has 85kw batteries

    ready to ship out? if so, any idea how many days it would take to ship one to Montreal?
  20. passhard

    fixing model S door handles

    everytime the ranger fixes my handle...it's not quite the same as it was originally. now they squeak when u pull on them and rattle when ya shut the doors. dang self presenting door handles--- at least they look good
  21. passhard

    who's happy they purchased the extra warranty?

    raise your hands!!!
  22. passhard

    i had a service appointment set up for Oct 29th, but I car is at a different service center

    should i go into app and reschedule the Oct 29th appointment? i asked the other service center if they could do the other items, and they said No Can Do......they'll only do the battery pack and then my home SC can do the rest. i just don't know what a safe rebooking date will be 2 weeks? 3...
  23. passhard

    Oddest reply from Tesla service advisor? Battery pack warranty replacement

    I asked if they have refreshed battery packs on site and if my car would be at service center for long? who wants to see the reply?