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Recent content by smjacobs

  1. S

    Discussion: Tesla Energy / Auto Customer Service

    Read this article about clipping https://www.viridisenergy.com/learning-center/lesson/25/what-is-inverter-power-clipping-on-a-home-solar-power-system-and-how-to-avoid-it Clipping can be problematic for several reasons. Firstly, it means that some of the energy produced by the panels is not...
  2. S

    Discussion: Tesla Energy / Auto Customer Service

    Examples of this are ramped. Not just the clipping this new customer is about to experience, but the failure that soon follows..... Honestly, a Class Action Lawsuit is warranted in my opinion since this is Tesla's standard design and it's affecting so many naive customers. I like many found out...
  3. S

    Discussion: Tesla Energy / Auto Customer Service

    Because of a few reasons. Such as the numerous other Tesla Solar customers with this exact same story of the overdriven inverter and failure. Even in this thread someone said "Telsa said system properly sized with DC/AC ratio of 1.61. PW+ spec sheet max is 1.7. Tesla undersized the inverter...
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    Discussion: Tesla Energy / Auto Customer Service

    I should mention that I did mail in writing that I am opting out of arbitration. "If you prefer, you may instead take an individual dispute to small claims court. You may opt out of arbitration within 30 days after signing this Agreement by sending a letter to: Tesla, Inc.; P.O. Box 15430...
  5. S

    Discussion: Tesla Energy / Auto Customer Service

    I've only had the 2nd inverter install since 12/13 and we have seen several cloudy days. I can tell you that for the clear days I am already seeing more energy production compared to any day of Dec 2022. The comment about "common in the industry to better use the inverter capacity during...
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    Discussion: Tesla Energy / Auto Customer Service

    My system was installed in Dec of 2022. I asked Tesla to please install 2 extra panels because I wanted to make sure to have enough for two electric cars in the future. Tesla was happy to accept the extra $1800 for the 2 additional panels, but what they didn't tell me and what is written NOWHERE...
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    Tesla Powerwall Plus Inverter failure

    I totally agree. My 7.8 inverter blew on it's first July ever. System installed in Dec 2022 and July 1 the inverter blew. My 10.4 Kw system was getting clipped daily by the one inverter and finally that one inverter blew. It took Tesla from 7/1 - 12/13 before they finally replaced it. I made...
  8. S

    I had a PW+ inverter fail and now finally (6 months later) I have 2 inverters (PW+ & PV45)

    Thanks very much for your reply and your help. I will get the pics and post them. On a side note do you think the current resolution I described above will suffice? I can now see the solar production from each (individual) inverter. That's basically what I was seeking. What I'm not concerned...
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    13.8 Kw solar panels with 2 inverters a 6kw and a 3.8kw inverter are not connected correctly to my Tesla gateway

    Ok thanks very much for letting me know. Much appreciated and thank you for this great forum!
  10. S

    13.8 Kw solar panels with 2 inverters a 6kw and a 3.8kw inverter are not connected correctly to my Tesla gateway

    I have this exact same problem/configuration with Testa and I have 2 powerwalls. Did you ultimately get this resolved? If so what was the outcome, please?
  11. S

    I had a PW+ inverter fail and now finally (6 months later) I have 2 inverters (PW+ & PV45)

    These are the pictures that proved how the first screen shows the total (real-time) production but the graph on the solar screen were showing only the PW+ production and nothing for the PV45. This is either a flaw with the app or I’m beginning to believe an issue with “how” the PV45 was...
  12. S

    I had a PW+ inverter fail and now finally (6 months later) I have 2 inverters (PW+ & PV45)

    Update: I was able to reach someone in Support that would listen to me. I also discovered that the first screen showing the “house” collects real-time solar energy production however the “solar” screen that shows the graph only collects the amount off ONE inverter. I know this because I could...
  13. S

    Does anyone have a contact at Tesla Energy??

    I’m all set. I was able to reach someone in Tech Support that took ownership of the issue and resolved it! Finally
  14. S

    I had a PW+ inverter fail and now finally (6 months later) I have 2 inverters (PW+ & PV45)

    Can you please elaborate on this more? I do have the Tesla Pro app and have logged into each of the two inverters, but what's challenging is I have no idea what I'm looking for and where to find it. Do you please have any step-by-step directions you can mention? I will follow them and provide...
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    I had a PW+ inverter fail and now finally (6 months later) I have 2 inverters (PW+ & PV45)

    Tesla support is closed today 12/26 so no resolution yet.....