Can't pull log files

[Aspirant]

I swear I'm following the instructions, but it goes wrong from the start: When I insert the drive into the USB port nothing happens. The drive's light comes on (but does not flash or flicker) and the Touch Screen does nothing. What gives? I've tried three flash drives now, from 256MB to 2GB, all with the root VehicleLogs folder pre-created.

[Doug_G]

Try a different stick.

In particular, try a smaller one. No doubt the version of embedded Linux running in the Roadster is older than the huge sticks that are currently available. It might not understand them.

[doug]

I thought that step happened around 2GB. You'd think he would have had it covered with a 256MB stick.

[dhrivnak]

I had a similar problem and the ranger had to "reboot" the system by disconnecting the wiring harness to the ECU.

Note you also need to be patient as it can take 15 to 20 minutes.

[Doug_G]

I thought that step happened around 2GB. You'd think he would have had it covered with a 256MB stick.

Oh, right, misread that.

I had a similar problem and the ranger had to "reboot" the system by disconnecting the wiring harness to the ECU.

Interesting.

I don't remember the details now, but I encountered a firmware glitch early on with my Roadster (fixed shortly thereafter), and the recommended way to "reset" things was to rapidly open and close the charge port door half a dozen times. Probably has nothing to do with it, but can't hurt to try it.

Note you also need to be patient as it can take 15 to 20 minutes.

Yes, but you will get a message on the touch screen within 15 seconds, telling you not to remove the stick. If you don't see the warning, it's not downloading.

[donauker]

I had a similar problem and the ranger had to "reboot" the system by disconnecting the wiring harness to the ECU.

Note you also need to be patient as it can take 15 to 20 minutes.

I had this same problem with mine.

[cinergi]

you're not charging while you're trying to do this, are you?

[Timothy]

you're not charging while you're trying to do this, are you?

Good question because that was the first way I tried it. Can't be charging. And the key has to be in the 'accessory' position!

[Doug_G]

Can't be charging. And the key has to be in the 'accessory' position!

Yes, it can't be charging.

No, you don't have to put the key in the accessory position. I pull logs regularly and I've never put the key in the ignition while doing it.

[Timothy]

Yes, it can't be charging.

No, you don't have to put the key in the accessory position. I pull logs regularly and I've never put the key in the ignition while doing it.

Huh! Must have just been key on the one time I tried it and I wrongly assumed it was necessary!