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Thread: Warranty Expired!

  1. #1
    ERIC VFX vfx's Avatar
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    Warranty Expired!

    Three wonderful years are now up.

    Cars 1 to 500 had a 4 year 50Km warranty but cars from 501 to the end came standard with a 3 year 36Km warranty.

    Car number 500 was delivered on June 4 2009 (yay!) so any Roadster delivered after that date now goes out into the world of fend for yourself.

    Some have passed the miles like that guy with 100K is there anyone here who is out of warranty now or soon?

    Anyone hear about a new extended warranty?

    Given the cost of a battery and a PEM it's a question worth asking.

    The world loves to be deceived.


  2. #2
    mod squad bonnie1194's Avatar
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    I've noticed that there have been a few more inquiries regarding an extended warranty, so I asked Joost de Vries as to current status. Yep, it's coming. Here was the reply:

    We should have an extended vehicle and a separate extended battery warranty (transferable to any new owner) available I would say in the next 2 months.
    We have almost zero Roadsters going out of warranty during the next couple of months so the pressure wasn't 'too' hot yet.
    Hard to stay patient, isn't it?
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  3. #3
    smoothoperator
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    Is it safe to assume that roadsters out of warranty can still purchase the extended warranty? or is it required that a roadster be in warranty in order to be eligible to purchase the extended warranty? I think it would be wise for Tesla to offer a powertrain extended warranty as well as a bumper to bumper warranty. The squeaks and noise etc from the lotus bits I do not think can ever be solved permanently and I can live with that (I am not sure if Tesla wants its tech's to spend a bunch of time disassembling dashboards for the next 3 years to solve a squeak under warranty). Most people are worried about powertrain failures.

  4. #4
    mod squad bonnie1194's Avatar
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    Is it safe to assume that roadsters out of warranty can still purchase the extended warranty?
    That's my assumption.

    But obviously that's only an opinion. We'll have details soon.
    PLEASE NOTE: Posts are the copyrighted intellectual property of the author, and are intended as part of a conversation within this forum. My words may NOT be quoted outside this forum, without my expressed consent.
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  5. #5
    Senior Member daniel's Avatar
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    I'll bet dollars to doughnuts that it will work something like this: The extended warranty must be purchased before the original warranty expires, except that everyone will have a grace period of a month or three from the time the offer is announced. Then maybe there'll be a cut-off date so that the last Roadster buyers will have a year or six months to decide but won't be able to wait until the end of their original warranty.

    IOW, they'll allow (the very few) out-of-warranty Roadsters to buy the extended warranty, but not allow the rest to simply wait until there's a major repair to buy in. Everyone can get in at the start, but there will be some reasonable cut-off time.

    That's my guess.

    I cannot find any mention in my paperwork of what the extended warranty would have cost. I have the extended warranty contract, but it does not mention a cost, and since I didn't buy it, my invoice does not mention it either. Of course, the cost now might be more. There's a $100 deductible, which I think is reasonable. But that, also, might be different.

  6. #6
    Senior Member markwj's Avatar
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    For what its worth, I have the (old) price list for Tesla Hong Kong.

    Base Roadster here was HK$1,070,000 (Roadster Sport HK$1,235,00). Battery replacement agreement was HK$93,600. Extended Service Agreement was HK$39,000 (US$5,000 at fixed peg of HK$7.8=US$1).

  7. #7
    Well I've got #512, delivered on 7/18/2009 and haven't been contacted regarding an extended warranty.

  8. #8
    Senior Member markwj's Avatar
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    By the way, I've been corrected before about this - it is an 'extended service agreement', not 'extended warranty'.
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  9. #9
    Senior Member Lloyd's Avatar
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    Quote Originally Posted by markwj View Post
    For what its worth, I have the (old) price list for Tesla Hong Kong.

    Base Roadster here was HK$1,070,000 (Roadster Sport HK$1,235,00). Battery replacement agreement was HK$93,600. Extended Service Agreement was HK$39,000 (US$5,000 at fixed peg of HK$7.8=US$1).
    What period does this give you extended service for? 1 year? or three years?
    SP-2823 XP-12

  10. #10
    Senior Member markwj's Avatar
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    Quote Originally Posted by Lloyd View Post
    What period does this give you extended service for? 1 year? or three years?
    No details on the price list. Just the price.
    PLEASE NOTE:
    These musings are the copyrighted intellectual property of the author, and are intended as part of a conversation among the Tesla Motors Clubs membership.
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