Not offering a credit when opting for 19" rims on Sig & Perf; good policy or unwise/unfair poicy?
Let's help Tesla decide.
My thoughts: From a stock a holder and a reservation holder perspective I believe a credit should be offered.
From a manufacturing/efficiency/simplicity standpoint I think it is very smart for Tesla to start with the Sig. Model; fewer variables to complicate things/higher price point etc. It makes perfect sense to me that options such as the tech package, air suspension etc. would not be changeable or eligable for a credit. Tire/rims on the other hand are so easy to change at the factory that is just doesn't seem worth creating the bad feelings and mess of "wheel trading" that will ensue if a credit is not offered. Instead of losing $3,500 many people will order thier sig. / perf with 21" rims planning to swap them with owners of 19" rims. I believe this would lead to a lot of frustration from wasted time/energy and take away from the good feeling and excitement new owners have for both their new car and Tesla. From a revenue perspective, a number of people will simply choose a base model instead of a sig. or Perf. Perhaps with there being a Sig. waiting list it may seem like there wouldn't be a loss there; I am not so sure. There are those that will downgrade from Perf to a base model or perhaps change their mind and not purchase the car at all. I envision many Tesla employees (store/service) ending up spending countless hours trying to lessen the frustration of customers over this policy by trying to justify/explain/sympathize and by kindly helping coordinate rim swaps. Not the best use of thier time, especially when it could all be so easily avoided by simply allowing for a credit.
Tesla has an amazing resource in all our excitement and passion for the company. Not offering a credit feels unfair to me and I believe would damper some of the excitement many of us feel. I believe there is no better or more powerful way for a company to grow than from genuine excitement from it's customers and supporters.
My vote is that it is an unwise/unfair policy. It just feels wrong to have to pay for something you aren't getting.
Please share your thoughts and vote in the poll.