Tesla Orlando Store

[Larry Chanin]

I agree with the service centre being a big deal. However, because the store is very likely to also have a Ranger, having a store in your area will dramatically reduce the costs of Ranger visits. For example right now the Ranger is located in Houston which is 400 miles away. Having a store and a Ranger in Dallas would reduce that to 20 or 30 miles. (I realize this is a Florida thread, but the same should hold true, even if the distances aren't quite what they are in my area)

Probably correct but I wouldn't necessarily make that assumption. If the store is on a street area area and can incorporate a service bay, then yes. If the store is in a mall (particularly one like Millenia) then it may not be possible.

OTOH, we have been seeing Tesla spreading service capability that is unrelated to the stores - Tampa, Atlanta, Raleigh and others.

BTW, a store is listed for Dallas-North-Park.

Hi Jerry,

I'm inclined to agree with Nigel. Texas is fairly unque in how it deals with manufacturer "dealerships" and therefore Tesla is likely to resort to different, more imaginative approaches with regard to the Ranger network.

Florida doesn't have this constraint and I would really be surprised if a Ranger was posted at a store when the service center will be only an hour away. I can picture some sales occuring at Florida service centers, but not service coming out of Florida stores.

Larry

[jerry33]

Florida doesn't have this constraint and I would really be surprised if a Ranger was posted at a store when the service center will be only an hour away. I can picture some sales occuring at Florida service centers, but not service coming out of Florida stores.

I see I didn't explain myself all that well. What I was getting at was that the Ranger mileage would start at the store or service centre, whichever was closest to your location, rather than, say, the Ranger's home address. Not that the Ranger would actually have an office in the store.

[NigelM]

Jerry, Tesla current policy is based on the Service Center location, not the Store location:

The Tesla Mobile Service Team takes the auto service experience to a new level by offering 'house calls' to Roadster owners. In the United States, it costs a buck a mile — $1 per roundtrip mile from the nearest Tesla service center, with a minimum charge of $100.

[jerry33]

I knew about the $100 and $1 per mile. I didn't realize they meant only Service Centre. I would have thought that either Service Centre or store would be the starting point, except perhaps in areas where they had both--then Service Centre only would make sense. The reason I thought this is that the Service Centre that services Texas is Chicago but they charge from the Houston store (according to Dallas Roadster owners).

[NigelM]

The Ranger probably flies into Houston, besides no-one would have bought a car if they had to pay service from Chicago. Let's hope they do make the policy "from any Tesla address".

[jerry33]

My understanding is that the Ranger lives in Houston. I'm hoping they will add a Ranger in the DFW area.

[dsm363]

My understanding is that the Ranger lives in Houston. I'm hoping they will add a Ranger in the DFW area.

You are correct. He lives in Houston. When the Houston store opened up and they were still sending people from Chicago I, along with others I'm sure, asked them if they could please use Houston as the starting point for Ranger fees and they agreed. Now that have a new and also awesome service person that lives in Houston. Florida is lucky to have so many stores and service areas coming online. Looks like adding Dallas will help.

[NigelM]

Thanks for the clarification Dave. It would be helpful to people everywhere if Tesla would at some point amend the Ranger travel fees to what I suggested above:

Let's hope they do make the policy "from any Tesla address".

[orlando]

Any word on an Orlando service center?

[TI Sailor]

There's a posting today on the TM web site for a full-time "Asset Lite" at the Orlando Millenia store.