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Thread: Tesla would like your help!

  1. #1
    Sig 267 VIN 532, X P#37
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    Tesla would like your help!

    I received this from Tesla asking us for assistance in assimilating all the incentives that are available around the country:

    'We have a slightly updated incentive section on our website that has a new email incentives@teslamotors.com – we encourage all customers to use that email to inform us of any incentives that they are aware of that we do not have on the website. Since there are so many state and local incentives, we greatly appreciate any information so we can update our website for all customers to access these wonderful incentives for Model S owners.'

  2. #2
    Senior Member daniel's Avatar
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    Could someone post a link to the Tesla website page that lists the incentives they are aware of?

  3. #3
    P7971 - VIN:5130 - 3/2/13 jerry33's Avatar
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    Sufficiently advanced magic is indistinguishable from a rigged demonstration.
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  4. #4
    CDN P#40
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    Yes the same page for the canadian version of the site is very outdated. The news header is ok, but the Learn More link points to the tax department where it is impossible to find anything related to electric car incentives...

    Here's what I just posted to the Tesla incentive email address (hopefully, it is more responsive than the PR/webmaster email to which I emailed the same info a while back ) :

    Hello, Just heard you are looking for updated info about incentives, so here it is for Quebec, which is very outdated on your site, here: Incentives for Purchasing an Electric Vehicle in Canada | Tesla Motors

    The Learn More link for Quebec, points to Quebec's tax department, which reminds me more of tax time, than the pleasure of driving electric ...

    There is a site dedicated to the incentives program since January : (french only at this time) Véhicules électriques - Site du gouvernement du Québec
    I have asked about an english version of the site, but it seems it is not ready yet. You can inquire here :

    Marie-Claude.Michel@mrnf.gouv.qc.ca
    Marie-Claude Michel
    Chargée de projet
    Direction des secteurs du transport, de l'industrie et de l'innovation technologique
    Bureau de l'efficacité et de l'innovation énergétiques
    Ministère des Ressources naturelles et de la Faune
    5 700, 4e Avenue Ouest, RC
    Québec (Québec) G1H 6R1

    Also, the new public charging network has been put in service on march 30th : Over 100 chargers at groceries, hardware stores and restaurants... More to come...

    The news (french only): Inauguration du Circuit bec
    The site (english & french) Electric Circuit

  5. #5
    Senior Member daniel's Avatar
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    Thanks. They have the info for WA (though you have to type "Washington" into the <state> field. "WA" does not work. So folks need to type in their full state name.)

  6. #6
    CDN P#40
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    Quote Originally Posted by agileone View Post
    Yes the same page for the canadian version of the site is very outdated. The news header is ok, but the Learn More link points to the tax department where it is impossible to find anything related to electric car incentives...

    Here's what I just posted to the Tesla incentive email address (hopefully, it is more responsive than the PR/webmaster email to which I emailed the same info a while back ) :
    Here's the answer from their email system :
    Delivery has failed to these recipients or distribution lists:

    incentives@teslamotors.com
    Your message wasn't delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.
    Sent by Microsoft Exchange Server 2007
    Final-Recipient: rfc822;incentives@teslamotors.com
    Action: failed
    Status: 5.7.1
    Diagnostic-Code: smtp;550 5.7.1 RESOLVER.RST.AuthRequired; authentication required

    Seriously, Exchange 2007 !!!

    Anyone managed to get through ?

  7. #7
    P7971 - VIN:5130 - 3/2/13 jerry33's Avatar
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    Sent a test message. Apparently you can't send to them without auth. Their mail server is configured for outbound sending rather than for receiving mail.

    incentives@teslamotors.com
    #550 5.7.1 RESOLVER.RST.AuthRequired; authentication required ##

    Apparently they use a third party service in New York:

    Received: from mail87.messagelabs.com (216.82.250.19) by SJC01-CASHUB1.teslamotors.com (10.32.0.24) with Microsoft SMTP Server id 8.2.255.0; Sat, 14 Apr 2012 09:55:09 -0700

    Note that I'm not using exchange, so the problem is not client dependent. It's server configurations. Only trained professionals should manage a mail system.
    Sufficiently advanced magic is indistinguishable from a rigged demonstration.
    DISCLAIMER:
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    2. Any advice or opinions posted here are to be taken as my personal opinions only. There is no implied warranty, fitness for purpose, or official statements from any company I may have been or am affiliated with.
    3. Even the best recommendations are wrong when used inappropriately.

  8. #8
    Senior Member Lloyd's Avatar
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    Quote Originally Posted by agileone View Post

    Seriously, Exchange 2007 !!!

    Anyone managed to get through ?
    I still run Exchange 2007 also. When upgrading to 2010 (I believe that is still the most current) it was large cost increase, lots of labor without a lot of benefit. It also outmoded some of our integral software that was not compatible with 2010. My company decided to stick with 2007. Good decision IMO!
    SP-2823 XP-12

  9. #9
    Senior Member daniel's Avatar
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    I would no more put Microsoft programs on my computer than I would put gasoline in my Roadster.



    <...Hides under couch waiting for brickbats to come flying...>

  10. #10
    P7971 - VIN:5130 - 3/2/13 jerry33's Avatar
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    Quote Originally Posted by daniel View Post
    I would no more put Microsoft programs on my computer than I would put gasoline in my Roadster.
    +5
    Sufficiently advanced magic is indistinguishable from a rigged demonstration.
    DISCLAIMER:
    1. Do not copy anything that I post outside of the TMC forum without permission.
    2. Any advice or opinions posted here are to be taken as my personal opinions only. There is no implied warranty, fitness for purpose, or official statements from any company I may have been or am affiliated with.
    3. Even the best recommendations are wrong when used inappropriately.

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