Page 167 of 167 FirstFirst ... 67117157163164165166167
Results 1,661 to 1,669 of 1669

Thread: Model X Tally

  1. #1661
    Middle-aged Member dirkhh's Avatar
    Join Date
    Jul 2013
    Location
    Portland, OR, USA
    Posts
    3,539
    Quote Originally Posted by Pilot65 View Post
    With reliance in part on the integrity of what the company is telling me it unfortunately is. When I first saw the car I was able to see the bows in the 2 roof panels and at that time a service tech noted the glove box wouldn't open, I didn't actually try to open the glove box. The mirror issue was the first item shared with me during a phone call, never to be mentioned again, and the seat post was shared by the regional manager subsequent to my visit. Yesterday I returned to the service center and met with the service manager. I was told that all parts had been received, the roof panel had been replaced, and the only item remaining was a problem with one of the falcon doors closing. He stated that an engineer was working on it and was confident it was just a calibration issue and the car should be ready today. I noted that this was the first time I was hearing about a door problem and asked if it was similar to a friends X that was returned for service over the weekend with a door issue. He stated that my issue was with the door closing, my friends issue was with the sensor interrupting his door from opening. I questioned his reference to the panel (singular) on the roof being replaced asking if he meant both panels had been replaced. He said he was only aware of one bow. I reminded him that there was also a bow in the center panel. He said he would look at it.

    Today I left a message for my DS, he responded in a voicemail "Hey Bill I got your voicemail from this morning I'm back in the office as you can see I checked with my manager of service you met a couple times and this morning he did tell me that the part he's waiting for has not arrived yet, he said that the transport seems to be back ahh initiated today as far as things coming from the factory so he's expecting it hopefully in the next day tomorrow to be exact but it had not arrived between yesterday when things got kind of back started and today so we're still waiting on it- he said to expect it by tomorrow and I'll be in touch with you about but you can give me a call back I'm back in the office you have my number and extension look forward to hearing from you". After hearing the voicemail I called the service manager, he stated he was waiting on parts and didn't have any specific information on them. I reminded him that he told me yesterday that the door issue was a calibration issue, he stated that he told me it was an issue with both doors, one not closing and the other not opening-I respectfully disagreed. I asked what parts specifically he was waiting for, he said an ultrasonic sensor, I asked once the part arrives how long it takes to install it-he said maybe 2-3 hours. I noted that every time I call I'm told of a new issue, first a mirror was broken, then 2 glass panels were bowed, then the glove box wouldn't open, then the rear seat post was inoperable, then one door wouldn't close and now today one door won't close and the other won't open. I noted my frustration that the car doesn't seem to be getting an overall review and noted I'd like to come see the car-he said he would not be able to show it to me. I asked if the doors were the last item on his punch list, he said they were. I then asked if he looked into the center roof panel that we discussed the day before. He noted that he did and he had to order a new roof panel and that this panel was urethaned in and would have to be cut out to be replaced. I asked if that part is delayed will they allow the car to be delivered with a due bill-he said that was up to someone else. Needless to say another frustrating experience.
    Clearly a very frustrating experience. The problem with doing final inspection and quality control at the SC is that now the customer is exposed to the process much more closely and that this introduces shipping delays into the process - oh, and of course it exposes the different skill and communication levels of the SC personel to the customer.
    I wonder if long term this will prove to be a viable direction to take for Tesla.
    -~-~- please enter your firmware upgrades into the Firmware Upgrade Tracker-~-~-
    M-S 60 gray/gray tech/19 - 2013-7-12 - traded in 2015-2-16 for
    M-S P85D mcred/gray(nextgen) tech/19/sub0 - ordered 2015-1-7, delivered 2015-3-6
    M-X P6218 cncld 2015-1-17, M-S ​90D blue/black AP/19/prem/sub0 - ordered 2015-1-17

  2. #1662
    Junior Member bobbykansara's Avatar
    Join Date
    Sep 2015
    Location
    Edina, MN
    Posts
    99
    My heart goes out to you, Bill. I cannot imagine, given my excitement and anticipation, how awful this experience would feel if it happened to me. I hope you get your issues resolved to your satisfaction very quickly. Waiting for my X feels the same as looking forward to Xmas when I was a kid. This must feel like someone canceled Xmas (or Chanukah, or Diwali, or your gift receiving holiday of choice). Best wishes and best of luck!
    ModelXTracker | Production (United States) #1071 : MODEL X P90D | Red | 20" | Ultra-White | 7 Seats | VHCS | Carbon Fiber | BA | SubZero | PIL | AP | SAS | Ultra High Fidelity Sound | Accessory Hitch

  3. #1663
    ReMember vandacca's Avatar
    Join Date
    Oct 2014
    Location
    Ontario, Canada
    Posts
    733
    This story would seem to validate Tesla's approach to keeping everything under wraps until the vehicle is ready. I've heard of some customer's vehicle taking 2-3 weeks at the Service Station before they're notified of it being ready. I think a surprise call that your vehicle is ready is much preferable to the anxiety that Pilot65 had to endure. In general, it's probably best for Tesla to be overly secretive until the vehicle is ready to drive off the lot. At least until they get they get things sorted and ramped up.

  4. #1664
    Member
    Join Date
    Dec 2014
    Location
    Aptos, Ca
    Posts
    314
    Quote Originally Posted by dsm363 View Post
    That's impressive. They're on track for 1,000 in the first week at this rate. I'm hoping they have a hit on their hands like I think the Model S will be.
    ^^^ above posted 2012-02-10. Today it doesn't look as impressive any more.

    Should I sell something for $110,000 and take a $70,000 tax hit, and have $40,000 left over to get a used Model S? Sigh. Might as well not sell it.

  5. #1665
    Roadster #1144 + Sig 114 dsm363's Avatar
    Join Date
    May 2009
    Location
    Reno, NV
    Posts
    17,994
    Quote Originally Posted by bwa View Post
    ^^^ above posted 2012-02-10. Today it doesn't look as impressive any more.

    Should I sell something for $110,000 and take a $70,000 tax hit, and have $40,000 left over to get a used Model S? Sigh. Might as well not sell it.
    Should you sell what? Don't understand what you mean.
    Moderator - Model S, Mountain/Southwest, Texas, Northwest, Off Topic forums
    PLEASE NOTE: Posts are the copyrighted intellectual property of the author, and are intended as part of a conversation within this forum. My words may NOT be quoted outside this forum, without my expressed consent.

  6. #1666
    Junior Member
    Join Date
    Sep 2015
    Location
    Canada
    Posts
    6
    143X for Canada - reserved October 1st, 2015

  7. #1667
    Lead Moderator Doug_G's Avatar
    Join Date
    Apr 2010
    Location
    Ottawa, Canada
    Posts
    15,257
    Blog Entries
    2
    Moved couple of posts to Politics - Quarantine Thread
    TMC Lead Moderator
    Roadster #919, Model S #2006. Blogs The Rules of Model S Road Tripping, Cold Weather Driving
    All posts are copyrighted.

  8. #1668
    Senior Member
    Join Date
    Apr 2013
    Location
    Vancouver, BC, Canada
    Posts
    1,152
    Blog Entries
    1
    From today's Tesla Fourth Quarter & Full Year 2015 Update letter

    Model X reservations grew over 75% as compared to the prior year despite extremely limited initial exposure for this vehicle
    @60GRAYEV | Model S 60 | Grey | 19 cyclones | Grey | PB/YF | SC | Tech | PS | DC | dr650gw-2ch | Lighted T's & appliqué | ModelXTracker

  9. #1669
    Member
    Join Date
    Mar 2014
    Location
    Nederland
    Posts
    685
    Last year they reported being just under 20 000, so that means they are at roughly 35 000. Impressive!

Page 167 of 167 FirstFirst ... 67117157163164165166167

Thread Information

Users Browsing this Thread

There are currently 2 users browsing this thread. (0 members and 2 guests)

Similar Threads

  1. Model S Reservation Tally
    By Joel in forum Model S: Ordering, Production, Delivery
    Replies: 2753
    Last Post: 2015-02-06, 12:48 AM
  2. Model X Tally
    By Joel in forum Model X
    Replies: 0
    Last Post: 2012-02-10, 12:12 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •