For the past several months, I've been hearing a whining noise as I start accelerating through 5-10 mph. I thought it was just me but over the holidays, my daughter, back from college, asked me what the noise was. I made an appointment at the Decatur, GA service center to have it looked into and to have my first annual service. When I dropped off the car, I explained the issue to them in some detail. When they called later in the day to say my care was ready, I asked them about the milling noise and they said they couldn't recreate it. When I went to pick up my car, I took one of the technicians for a ride so he could hear the noise. I was able to create the sound but the technician said that after 5000 miles it wasn't unusual for Model S to make that sort of noise. I was bit surprised by his answer. He said they sometimes record sounds and send them back to Fremont for analysis. It wasn't clear if they did that for my car. I told him I would make some recordings which I would send to my service rep which he thought might be helpful. A link to the recordings is attached. <span class="text_exposed_show" style="display: inline;">[video=vimeo;152231176]https://vimeo.com/152231176[/video]
I've looked through numerous "milling noise" and "leaking balloon" post in this group and the teslamotorsclub website and it looks like several folks ended up having to have their drive units replaced. Should I take it to another service center? Do I call HQ? Given Telsa's great reputation for excellent service, I'm at something of a loss as to what to do. Thoughts/suggestions?
Thanks, Paul
I've looked through numerous "milling noise" and "leaking balloon" post in this group and the teslamotorsclub website and it looks like several folks ended up having to have their drive units replaced. Should I take it to another service center? Do I call HQ? Given Telsa's great reputation for excellent service, I'm at something of a loss as to what to do. Thoughts/suggestions?
Thanks, Paul