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Not refundable but they are transferable to another model. Applies to both new and CPO.
You have 72 hours from the time you made the dep to transfer to another car.
Not sure where your getting your info from. I just got my s85d 3 months ago.
I originally put a deposit on a CPO. It was an 85 and after driving it felt slow compared to the D. That deposit was easily transferred to an inventory car by the showroom staff.
So let's say I want to see a CPO car. There aren't any pictures. I'd have to put down a $1000 deposit so they can "transfer" it (30 miles away). Then once they have my $1000 deposit, they will arrange me to see the car, as is. Let's say I don't like the condition, and its stuff they won't fix like scratched/worn seats. They keep my $1000? i.e. I have to buy another Tesla? That sucks because what if that is the only one that meets my price/color/package combination. They should just give you the $1000 deposit back.
It's clearly listed on the forms that you sign and I went through this today. Once you place your order and the car is in transit the money is Tesla's. I did the same thing that you did, placed an order for a P85+ and backed out today because I found a D, was told the $1K was non-transferable to any car period.
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Exactly, it happens all the time. I backed out and was told that my dep was non-refundable. I am at peace with it but it would have been nice if I could have put it towards another car but nope. Tesla would not even let me sit in the car once it was here, I could only stand by it and look inside while they held the door open (keep in mind this was my 6th Tesla in 3 years), ****** customer service. Nonetheless it was MY choice to back out.
What? So pretty much once you put down the $1000 deposit, you have to buy that car otherwise you lose your deposit? You can't even transfer it to another CPO or a new car? That's kind of insane.
In my situation I dont feel like I should push, it was my choice to back out....I knew the policy when I put the dep down. If Tesla wanted to transfer or refund the $1K they would, they clearly dont so that's that.If you push hard enough you can get your deposit back.
Ok I can understand why the no option for refund or transfer. At that point money has to be spent to move the car to a local delivery or service center for your inspection.
In my situation no time or money was spent by tesla so transferring or getting a full refund was possible.
All the above diacussion seems to apply to deposits for CPO cars.
In the case of a "reservation payment" of $5,000 for a Model X, my email says it can be applied to a Model S.
True. My $5K was quickly applied though the sales rep thought that a separate check would be sent to me months later.