App broken?

biggator · Sep 24, 2015

Anyone else having issues with the app over the last day or two? Tried to search for other threads, but didn't work for me.

I keep just getting 'My Tesla Could Not Be Reached At This Time'... has been happening for 2-3 days now.

taurusking · Sep 24, 2015

biggator said:
Anyone else having issues with the app over the last day or two? Tried to search for other threads, but didn't work for me.

I keep just getting 'My Tesla Could Not Be Reached At This Time'... has been happening for 2-3 days now.

Did you try re-installing the app? Sometimes restarting the phone helps too.

Last but not least...reboot the screen on Tesla...

biggator · Sep 24, 2015

Haven't done anything with the app yet - as it's doing the same thing on both my phone and my wife's.. Not sure why rebooting the car would do much as it's not able to connect to the Tesla servers before hitting the car (it fails on the logon screen).

So it's working fine for you?

Doug_G · Sep 24, 2015

Works for me. Also Tesla Motors is the wrong forum section... will move over to Model S User Interface.

taurusking · Sep 24, 2015

biggator said:
Haven't done anything with the app yet - as it's doing the same thing on both my phone and my wife's.. Not sure why rebooting the car would do much as it's not able to connect to the Tesla servers before hitting the car (it fails on the logon screen).

So it's working fine for you?

I have had app issues before and not now...called the service center and they sent OTA updates to be reinstalled again...Never had any issue after that

Max* · Sep 24, 2015

Android? Had the same thing a few days ago, just wouldn't work on my phone. Worked on my wife's though... so I cleared data/cache on the app, and all is fine now.

biggator · Sep 24, 2015

Max* said:
Android? Had the same thing a few days ago, just wouldn't work on my phone. Worked on my wife's though... so I cleared data/cache on the app, and all is fine now.

Odd - clearing the app data did it. 2.5 years and it's the first time it's glitched out on me. Will do the same to my wife's phone.. thx!

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App broken?

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