I got no traction among detractors or supporters in Andy's thread, so I guess I'll start a new one.
Polite request:
Please focus on strategy and tactics, rather than dwelling on previous cases. Using previous examples as a case study is fine, but try not to rat-hole on the past. Thanks.
Also note: "DO"s is great but don't be shy about "DON'T"s as well.
Perhaps it's worthy of a separate thread, but I think it's probably time for TMC to have this question addressed in one of the permanent wikis:
If you feel that Tesla's public product documentation is incorrect or misleading, what is the recommended course of action for getting the issue addressed if Tesla doesn't respond to your inquiry using the recommended email channels?
I see some agreeing with Andy's approach and some disagreeing. For those disagreeing, I think it's worth spending TMC's collective intellects and skillsets to design a recommendation for future situations. Tesla has made me very confident in the last 3 years that this won't be the last occurrence of something like this.
If you truly believe in the company or the mission, trying to quietly ignore the issue is not a viable option.
To be clear, I'm talking about existing products for which money has exchanged hands. Reservation deposits is something entirely different.
Polite request:
Please focus on strategy and tactics, rather than dwelling on previous cases. Using previous examples as a case study is fine, but try not to rat-hole on the past. Thanks.
Also note: "DO"s is great but don't be shy about "DON'T"s as well.
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