Someone in another thread said that the important hurdle for Model 3 was not design and manufacturing, but servicing and supporting literally millions of customers. How would they do this? They could retain the current approaches for the premium model S, but they might not upscale economically. Others have suggested that they may need to franchise to the traditional dealers.
However what if the real innovation for Model 3 was not sophisticated premium features, but unprecedented reliability and a car architecture designed for easy replacement of components such as motors etc, thus negating the need for specialist services, and allowing a wide range of people to fix or replace with minimal training.
Diagnostics can be undertaken remotely, parts allocated and sent to the service provider of your choice. This would be the exact opposite of ICE models which usually require specialist tools and training. This is why it would be an important innovation (in my eyes)
However what if the real innovation for Model 3 was not sophisticated premium features, but unprecedented reliability and a car architecture designed for easy replacement of components such as motors etc, thus negating the need for specialist services, and allowing a wide range of people to fix or replace with minimal training.
Diagnostics can be undertaken remotely, parts allocated and sent to the service provider of your choice. This would be the exact opposite of ICE models which usually require specialist tools and training. This is why it would be an important innovation (in my eyes)
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