Someone just posted over at TM Forums that they were informed of a new policy by their local service center. Per that person's service center, annual service is still $600 but alignments are an additional $149. Alignments are no longer included. I am posting here to see if anyone else can corroborate this. This sounds crazy??
carlk | JULY 1, 2015
Just came back from the Fremont SC. A couple of disappointments. One is that wheel alignment is not included in the service. They are charging an additional $149 for that. When asked the service advicer confirmed it's a new policy. I asked them to do it anyway because I thought the steering was not as sharp as it was before.
The next disappointment is I got a rental instead of a loaner. I quess the timing is bad that they probably have sold out their inventories at end of quarter. He promised to swap it to a loaner when one comes in later. Lets see how it goes. I'd hate to drive the mini cooper 25 miles home and back tomorrow. Yes it made me to appreciate my S even more.
carlk | JULY 1, 2015
Just came back from the Fremont SC. A couple of disappointments. One is that wheel alignment is not included in the service. They are charging an additional $149 for that. When asked the service advicer confirmed it's a new policy. I asked them to do it anyway because I thought the steering was not as sharp as it was before.
The next disappointment is I got a rental instead of a loaner. I quess the timing is bad that they probably have sold out their inventories at end of quarter. He promised to swap it to a loaner when one comes in later. Lets see how it goes. I'd hate to drive the mini cooper 25 miles home and back tomorrow. Yes it made me to appreciate my S even more.