I'm a newbie - having been lurking now for a little over 2 months, but I might be going about this post wrong, so sorry in advance if this belongs under an established thread for Orders/Deliveries etc...
After speaking w/ my DS just a few short minutes ago, I felt I had to share how completely thrilled I've been w/ my experiences w/ Tesla so far. I'm part of that group of customers who's state tax benefits are set to expire at the end of this month, and I was a fool, and waited until the absolute last minute to order because I wasn't sure I really wanted to spend that much money on a car (I'm more comfortable in the 40K range than 80-100K range!! But I digress...)
The Sales Person that a I worked with in Bellevue was awesome and she checked in with us periodically, not so much that you felt pestered by it, but just enough to remind you of that impending deadline. On the weekend that I actually did order, she had emailed me to suggest some CPOs since she felt we were pretty much outside of the window for a custom order, but w/ my requirements for the rear facing seats, it was not an easy car to find. VERY long story short... she called the factory to see if a custom order could still be done in time (since not only did I have the June 30th cut off, I have vacation plans that will take me out of state by June 24th), and on the 23rd of May, I hit the submit button.
My Timeline:
5/23 (Sat of a long weekend) - placed order, probably close to their closing time, at 4:30pm (we had been exchanging emails ALL day)
5/23 Order Confirmed (literally an hour after the order was placed!)
5/28 VIN was assigned
6/8 entered Production
6/11 Production Completed (yesterday)
I can't believe they met these time lines!
And this may be standard Tesla policy that you all are already aware of, but I was also then put into an inconvenient situation where my husband won't be around and able to take me to pick up our new baby, so I was explaining to my DS that before I locked in our tentative pick up date/time, I'd need to find someone to help me w/ the pick up.... well apparently that's not a problem either, he says they will pay for my cab ride down there when I arrive!
What an AWESOME company - everyone has been so extremely nice and friendly, no overbearing salesperson, no snobbery (I didn't order the high end car... my total is "only" 85K)... now I just hope the car is everything that everyone here has been raving about, and I'm pretty confident it will be.
So also, thanks to you all for letting me lurk and learn from your experiences, hopefully I'll be able to contribute in the future and repay it!
Pick up scheduled - tentatively for 6/19 - well ahead of my 6/24 trip!!!:biggrin: :love:
After speaking w/ my DS just a few short minutes ago, I felt I had to share how completely thrilled I've been w/ my experiences w/ Tesla so far. I'm part of that group of customers who's state tax benefits are set to expire at the end of this month, and I was a fool, and waited until the absolute last minute to order because I wasn't sure I really wanted to spend that much money on a car (I'm more comfortable in the 40K range than 80-100K range!! But I digress...)
The Sales Person that a I worked with in Bellevue was awesome and she checked in with us periodically, not so much that you felt pestered by it, but just enough to remind you of that impending deadline. On the weekend that I actually did order, she had emailed me to suggest some CPOs since she felt we were pretty much outside of the window for a custom order, but w/ my requirements for the rear facing seats, it was not an easy car to find. VERY long story short... she called the factory to see if a custom order could still be done in time (since not only did I have the June 30th cut off, I have vacation plans that will take me out of state by June 24th), and on the 23rd of May, I hit the submit button.
My Timeline:
5/23 (Sat of a long weekend) - placed order, probably close to their closing time, at 4:30pm (we had been exchanging emails ALL day)
5/23 Order Confirmed (literally an hour after the order was placed!)
5/28 VIN was assigned
6/8 entered Production
6/11 Production Completed (yesterday)
I can't believe they met these time lines!
And this may be standard Tesla policy that you all are already aware of, but I was also then put into an inconvenient situation where my husband won't be around and able to take me to pick up our new baby, so I was explaining to my DS that before I locked in our tentative pick up date/time, I'd need to find someone to help me w/ the pick up.... well apparently that's not a problem either, he says they will pay for my cab ride down there when I arrive!
What an AWESOME company - everyone has been so extremely nice and friendly, no overbearing salesperson, no snobbery (I didn't order the high end car... my total is "only" 85K)... now I just hope the car is everything that everyone here has been raving about, and I'm pretty confident it will be
.So also, thanks to you all for letting me lurk and learn from your experiences, hopefully I'll be able to contribute in the future and repay it!
Pick up scheduled - tentatively for 6/19 - well ahead of my 6/24 trip!!!:biggrin: :love:
